Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Surprise, Arizona

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Surprise, Arizona Short Term Rental Overview

Airbnb Market
Surprise, Arizona presents an exceptional short-term rental investment opportunity driven by its strategic proximity to major league spring training facilities, year-round recreational amenities, and rapidly expanding tourism infrastructure that generates consistent demand across multiple revenue seasons. Property owners can capitalize on premium nightly rates averaging 15-25% higher than traditional long-term rentals, with peak occupancy rates reaching 85-90% during spring training months (February-April) when baseball tourism drives rates up to $200-350 per night for well-positioned properties. The city's location within 30 minutes of Phoenix Sky Harbor Airport, combined with its access to Lake Pleasant recreational activities and world-class golf courses, creates a diverse guest demographic that sustains occupancy rates above 70% annually, translating to gross rental yields of 8-12% compared to 4-6% for conventional rental properties. Additionally, Surprise's business-friendly regulatory environment for short-term rentals, coupled with the area's projected 12% population growth over the next five years and increasing corporate travel to nearby tech and healthcare facilities, positions property owners to benefit from both immediate cash flow optimization and long-term asset appreciation in a market where vacation rental demand consistently outpaces supply.
Short Term Rental Regulations
Short-term rental regulations in Surprise, Arizona involve a complex web of city ordinances, zoning restrictions, and permit requirements that can change without warning, leaving property owners vulnerable to hefty fines, legal action, or forced closure of their rental operations if they fail to maintain proper compliance with business licenses, occupancy limits, safety standards, and tax obligations. The intricate nature of these ever-evolving regulations, combined with the city's increasing scrutiny of vacation rental properties, creates significant financial and legal risks for owners who attempt to navigate the permitting process and ongoing compliance requirements on their own. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing, permit renewals, tax filings, and legal compliance matters are handled expertly on your behalf, allowing you to enjoy the income from your investment property while staying fully protected from regulatory pitfalls and costly violations.
Occupancy Rates
Surprise, Arizona experiences distinct seasonal patterns with peak occupancy rates typically occurring from January through April when snowbirds and spring training baseball fans flock to the area, driving demand and allowing for premium pricing strategies. The shoulder seasons of May through September see significantly lower occupancy rates due to extreme summer heat, requiring aggressive pricing adjustments and targeted marketing to attract heat-tolerant visitors and long-term stays. Professional revenue management becomes crucial during these fluctuations, utilizing dynamic pricing algorithms that automatically adjust rates based on local events, weather patterns, and competitor analysis to maximize revenue during peak periods while maintaining competitive occupancy during slower months. Effective revenue management in Surprise requires understanding the unique dynamics of spring training schedules, golf season timing, and the exodus of seasonal residents in late spring, implementing pricing strategies that can capture premium rates during high-demand periods while strategically lowering prices during summer months to attract budget-conscious travelers and maintain cash flow throughout the year.
Vacation Rental Management
Self-managing a vacation rental in Surprise, Arizona presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The rapid guest turnover common in this popular Phoenix suburb destination demands precise coordination of cleaning crews, maintenance teams, and supply restocking between same-day checkouts and check-ins, often complicated by Arizona's extreme heat that can delay outdoor work and strain HVAC systems requiring immediate attention. Managing 24/7 guest communication becomes particularly demanding when dealing with travelers from different time zones who expect instant responses to issues ranging from pool equipment malfunctions to air conditioning failures during Surprise's brutal summer months when temperatures exceed 115°F. Property maintenance in this desert climate requires specialized knowledge of monsoon damage, pool chemistry in extreme heat, landscape irrigation systems, and HVAC units that work overtime, while emergency repairs cannot wait for business hours when guest comfort and safety are at stake. Without the infrastructure, local vendor relationships, and round-the-clock support that full-service property management provides, owners find themselves constantly reactive rather than proactive, leading to negative reviews, decreased bookings, and ultimately the transformation of what should be passive income into a demanding second job that threatens both their sanity and their property's competitive position in Surprise's saturated vacation rental market.
Attractions and Amenities
Surprise, Arizona's primary tourist attractions center around the Kansas City Royals and Texas Rangers spring training facilities at Surprise Stadium, the expansive Surprise Tennis and Racquet Complex hosting major tournaments, the scenic White Tank Mountain Regional Park offering hiking and desert exploration, and the upscale Prasada golf community featuring championship courses, making specific property amenities crucial for maximizing guest satisfaction and revenue. To effectively serve visitors to these attractions, rental properties must provide early morning coffee stations and grab-and-go breakfast options for baseball fans attending 10 AM spring training games, secure storage for expensive tennis equipment and racquets for tournament participants, hiking gear storage areas with boot cleaning stations for White Tank Mountain adventurers, and golf club storage with cleaning facilities for golfers playing Prasada's premium courses. Additionally, properties should feature outdoor seating areas with shade structures for post-game socializing, high-speed Wi-Fi for sports fans sharing experiences on social media, spa-like bathrooms with deep soaking tubs for soothing sore muscles after athletic activities, and premium air conditioning systems essential for guests returning from outdoor desert activities, as these targeted amenities directly address the specific needs of visitors drawn to Surprise's unique combination of professional sports, recreational athletics, and desert recreation.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573