Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in St. Johns, Arizona

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St. Johns, Arizona Short Term Rental Overview

Airbnb Market
St. Johns, Arizona presents an exceptional short-term rental investment opportunity driven by its strategic positioning as a gateway to the Petrified Forest National Park and the Painted Desert, attracting over 600,000 annual visitors seeking authentic southwestern experiences. Property owners can capitalize on occupancy rates averaging 65-75% during peak seasons, with nightly rates ranging from $120-180 for well-appointed properties, translating to potential annual revenues of $28,000-45,000 per unit. The market benefits from limited hotel inventory in the immediate area, creating a supply-demand imbalance that favors private accommodations, while the town's proximity to major attractions within a 30-mile radius ensures consistent booking demand from tourists, outdoor enthusiasts, and business travelers. Additionally, St. Johns' lower property acquisition costs compared to metropolitan Arizona markets—typically 40-60% below state averages—enable investors to achieve superior cash-on-cash returns, often exceeding 12-18% annually when factoring in appreciation and tax advantages, making it an ideal location for maximizing rental income while building long-term wealth through real estate appreciation.
Short Term Rental Regulations
Short-term rental regulations in St. Johns, Arizona can be intricate and subject to frequent changes, with property owners facing potential fines, legal action, or forced closure of their rental operations if they fail to comply with local zoning ordinances, permitting requirements, business licensing mandates, and tax obligations that may vary depending on your property's specific location and classification within the town's jurisdiction. The complexity of navigating Apache County regulations alongside St. Johns municipal codes, combined with evolving state tax requirements and the need to maintain current permits and proper insurance coverage, creates significant compliance risks that can result in costly penalties or complete shutdown of your rental business if not properly managed. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing requirements, permit applications, tax filings, and ongoing legal compliance matters are handled expertly on your behalf, allowing you to enjoy the income from your investment property while professionals monitor regulatory changes and ensure your operation remains fully compliant with all applicable laws and requirements.
Occupancy Rates
St. Johns, Arizona experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during spring (March-May) and fall (September-November) when temperatures are moderate and outdoor activities like hiking, fishing, and exploring nearby Petrified Forest National Park are most appealing. Summer months (June-August) see reduced demand due to extreme heat, while winter (December-February) represents the slowest shoulder season with occupancy rates often dropping 40-60% below peak levels as cold temperatures and potential snow limit outdoor recreation opportunities. Professional revenue management becomes essential during these fluctuations, requiring hosts to implement dynamic pricing strategies that increase rates during peak demand periods while offering competitive discounts during slower months to maintain occupancy and cash flow. Successful Airbnb operators in St. Johns must actively monitor local events, weather patterns, and competitor pricing to adjust their rates weekly or even daily, ensuring they capture maximum revenue during high-demand periods while preventing extended vacancy periods during the challenging winter and summer shoulder seasons that could significantly impact annual profitability.
Vacation Rental Management
Self-managing a vacation rental in St. Johns, Arizona presents formidable operational challenges that can quickly overwhelm property owners and devastate their investment returns. The remote location, over two hours from major metropolitan areas, makes coordinating same-day guest turnover logistics nearly impossible when cleaning crews are delayed, maintenance issues arise, or guests extend their stays unexpectedly, often leaving owners scrambling to manage multiple properties simultaneously while dealing with frustrated incoming guests. The 24/7 communication demands become particularly burdensome given St. Johns' mountain time zone differences and the expectation that vacation rental hosts respond to guest inquiries, emergencies, and complaints within minutes regardless of the hour, creating an exhausting cycle that eliminates any semblance of passive income. Maintenance challenges are amplified by the area's harsh winter conditions, aging infrastructure, and limited local contractor availability, meaning that urgent repairs like heating failures, plumbing issues, or electrical problems can leave properties uninhabitable for days while owners desperately search for qualified technicians willing to travel to this rural location. Without professional property management handling these complex operational demands, maintaining the consistent 5-star guest experience necessary to command premium rates and achieve high occupancy in St. Johns' increasingly competitive vacation rental market becomes virtually impossible for individual owners who lack the local networks, systems, and round-the-clock availability that successful short-term rental operations require.
Attractions and Amenities
St. Johns, Arizona attracts visitors primarily to the Lyman Lake State Park for fishing, boating, and camping activities, the historic St. Johns Apache County Courthouse and downtown district for cultural tourism and genealogical research, the nearby Petrified Forest National Park as a day-trip destination, and the surrounding high desert landscape for hunting and outdoor recreation during cooler months. To effectively serve these guests, rental properties must provide boat and fishing gear storage areas, outdoor equipment cleaning stations, high-speed internet for genealogical researchers accessing online databases, spacious vehicle parking for boats and RVs, outdoor grilling facilities and picnic areas for extended family gatherings, climate-controlled indoor spaces for extreme weather conditions, early check-in and late check-out flexibility for hunters and anglers, and comprehensive local activity guides with maps and seasonal timing information. Properties that align these specific amenities with St. Johns' unique combination of water recreation, historical tourism, and outdoor adventure activities will capture higher occupancy rates and command premium pricing from guests who require these specialized accommodations to fully enjoy their visit.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573