Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Shonto, Arizona

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Shonto, Arizona Short Term Rental Overview

Airbnb Market
Shonto, Arizona presents an exceptional short-term rental investment opportunity driven by its strategic proximity to Monument Valley Navajo Tribal Park and Canyon de Chelly National Monument, positioning properties to capture the growing adventure tourism market that generates over $2.4 billion annually in Arizona. The area's limited accommodation options create a supply-demand imbalance that enables property owners to command premium nightly rates of $150-300, significantly above the state average, while maintaining occupancy rates exceeding 70% during peak seasons from March through October. With tourism to nearby attractions increasing 15% year-over-year and the nearest hotels located 45+ minutes away, Shonto properties benefit from minimal direct competition and serve as essential basecamp accommodations for photographers, hikers, and cultural tourists seeking authentic Navajo Nation experiences. The combination of high average daily rates, strong seasonal demand, and the area's designation as a dark sky region attracting astro-tourism creates multiple revenue streams that can generate annual returns of 12-18% on properly managed short-term rental investments, while the remote location's scarcity value continues to appreciate as mainstream tourism discovers this previously overlooked high-desert destination.
Short Term Rental Regulations
Short-term rental regulations in Shonto, Arizona, operate under a complex web of tribal, county, and potentially federal jurisdictions that can shift without warning, creating a regulatory minefield where property owners face significant financial penalties, forced closure of operations, and potential legal action for non-compliance with permitting requirements, tax obligations, and zoning restrictions that may not be immediately apparent to individual hosts. The overlapping authorities of the Navajo Nation, Coconino County, and various local ordinances create an ever-changing landscape of compliance requirements that can include business licenses, occupancy permits, safety inspections, tax registrations, and specific operational restrictions that vary by location and property type. However, professional short-term rental management services eliminate these risks entirely by maintaining current knowledge of all applicable regulations, securing and renewing all necessary permits and licenses, ensuring full tax compliance across all jurisdictions, and continuously monitoring regulatory changes to keep your property in complete legal standing, allowing you to enjoy the income benefits of short-term rentals without the stress and liability of navigating the complex regulatory environment yourself.
Occupancy Rates
Shonto, Arizona experiences distinct seasonal patterns with peak occupancy rates typically occurring during spring (March-May) and fall (September-November) when temperatures are moderate and ideal for exploring nearby attractions like Monument Valley and Canyon de Chelly, while summer months see reduced demand due to extreme heat despite being prime vacation season elsewhere. Winter represents the slowest shoulder season with significantly lower occupancy rates as harsh weather conditions and limited daylight hours deter most tourists from visiting this remote Navajo Nation community. Professional revenue management becomes crucial in this market as hosts must implement dynamic pricing strategies that maximize revenue during peak periods by charging premium rates while maintaining competitive pricing during shoulder seasons to attract the limited number of travelers willing to visit during off-peak times. Effective revenue management requires adjusting rates based on local events, weather forecasts, and regional tourism patterns, while also offering extended-stay discounts during slower periods and implementing minimum stay requirements during peak seasons to optimize both occupancy rates and total revenue throughout the year's dramatic seasonal fluctuations.
Vacation Rental Management
Managing a vacation rental in Shonto, Arizona presents unique operational challenges that can quickly overwhelm property owners and damage their reputation. The remote location, situated near Canyon de Chelly and Monument Valley, means guest turnover requires extensive coordination with cleaning crews who may travel significant distances, often resulting in delayed check-ins or inadequate preparation time between guests. The area's spotty cell service and internet connectivity makes 24/7 guest communication nearly impossible for individual owners, leading to frustrated guests who can't reach you during emergencies or when they need immediate assistance with property access, amenities, or local guidance. Maintenance issues become particularly problematic in this high-desert environment where HVAC systems work overtime, plumbing faces mineral-heavy water challenges, and the nearest qualified repair technicians may be hours away in Flagstaff or Farmington, turning minor issues into guest experience disasters. Without professional property management handling these complex logistics—from coordinating reliable local vendor networks to maintaining redundant communication systems and implementing preventive maintenance schedules—owners risk negative reviews, booking cancellations, and the loss of premium pricing that this sought-after destination commands, ultimately destroying both their 5-star reputation and passive income potential in an increasingly competitive short-term rental market.
Attractions and Amenities
Shonto, Arizona's primary attractions center around Navajo National Monument with its ancient Ancestral Puebloan cliff dwellings including Betatakin and Keet Seel ruins, the stunning Rainbow Bridge National Monument accessible via Lake Powell, the expansive desert landscapes perfect for photography and stargazing, and authentic Navajo cultural experiences including traditional weaving demonstrations and guided tours of sacred sites. To effectively serve guests visiting these remote archaeological and natural wonders, properties must offer early morning breakfast options or grab-and-go meals since most monument tours begin at dawn, ample secure parking for high-clearance vehicles and RVs needed to navigate unpaved desert roads, reliable Wi-Fi for uploading photos and staying connected in this isolated region, climate-controlled storage for camera equipment and hiking gear to protect against extreme temperature fluctuations, outdoor shower facilities for guests returning dusty from desert excursions, and partnerships with local Navajo guides who can provide authentic cultural experiences and navigate permit requirements for accessing restricted archaeological sites like Keet Seel which requires advance reservations and strenuous hiking.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573