Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Santa Monica, California

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Santa Monica, California Short Term Rental Overview

Airbnb Market
Santa Monica's short-term rental market presents exceptional revenue opportunities for property owners, with average daily rates consistently exceeding $200-300 for well-positioned units, translating to potential gross annual revenues of $75,000-$150,000 depending on property size and location proximity to the beach. The city's unique position as a premier coastal destination just minutes from LAX creates year-round demand from both leisure travelers seeking the iconic Santa Monica Pier and business travelers requiring convenient airport access, resulting in occupancy rates that frequently surpass 75-80% for optimally managed properties. Properties within walking distance of the beach, Third Street Promenade, and Santa Monica Place command premium pricing, with oceanview units achieving 40-60% higher nightly rates than comparable inland Los Angeles properties. The market benefits from limited hotel inventory relative to demand, particularly during peak summer months and major events, while the city's strict short-term rental regulations have actually created a supply-constrained environment that supports higher pricing power for legally compliant properties. With traditional long-term rental yields in Santa Monica averaging 3-4% annually, short-term rentals can potentially deliver 8-12% gross yields, making this asset class particularly attractive for maximizing return on investment in one of California's most desirable coastal markets.
Short Term Rental Regulations
Santa Monica has some of the most stringent short-term rental regulations in California, with complex zoning restrictions, mandatory permits, hefty registration fees, and strict occupancy limits that can result in fines exceeding $20,000 per violation for non-compliant property owners. The city's Home-Sharing Ordinance requires hosts to obtain business licenses, pay transient occupancy taxes, maintain liability insurance, and comply with ever-changing safety requirements and neighbor notification protocols, while violations can lead to permit revocation and legal action that could permanently ban your property from the rental market. Navigating these intricate local laws, zoning requirements, and frequent regulatory updates can be overwhelming and costly for individual property owners who risk significant financial penalties and legal consequences for even minor compliance oversights. However, professional short-term rental management services specialize in handling all aspects of licensing, permit applications, tax collection and remittance, regulatory compliance monitoring, and legal requirement adherence, ensuring your property remains fully compliant while you enjoy worry-free rental income without the stress of managing complex municipal regulations.
Occupancy Rates
Santa Monica Airbnb occupancy rates fluctuate significantly throughout the year, with peak tourist seasons occurring during summer months (June through August) when beach activities drive demand to 85-95% occupancy, and again during winter holidays (December through early January) when visitors escape colder climates, achieving 80-90% occupancy rates. Shoulder seasons include spring (March-May) and fall (September-November) when occupancy typically drops to 65-75%, while the slowest period occurs in late January through February with occupancy rates falling to 50-65% as post-holiday travel declines and cooler weather reduces beach appeal. Professional revenue management becomes crucial during these seasonal shifts, requiring dynamic pricing strategies that increase rates during high-demand periods while strategically lowering prices during slower months to maintain competitive positioning and attract price-sensitive travelers. Successful Santa Monica Airbnb operators implement automated pricing tools that adjust rates daily based on local events, weather forecasts, competitor pricing, and booking lead times, ensuring optimal revenue capture during peak seasons while maximizing occupancy during traditionally slower periods through targeted discounts and promotional pricing that can boost shoulder season occupancy by 15-25%.
Vacation Rental Management
Managing a vacation rental in Santa Monica presents unique operational challenges that can quickly overwhelm property owners and jeopardize their investment returns. The city's strict 24-hour guest turnover requirements, combined with Santa Monica's notoriously heavy traffic, create logistical nightmares for coordinating cleaning crews, maintenance teams, and guest check-ins, often resulting in costly delays and frustrated guests who may leave negative reviews. The 24/7 communication demands are particularly intense in this market, where international travelers across multiple time zones expect immediate responses to questions about beach access, parking regulations, and local ordinances, while emergency situations like plumbing issues or noise complaints from neighbors require instant attention at all hours. Maintenance challenges are amplified by Santa Monica's coastal environment, where salt air accelerates wear on HVAC systems, windows, and outdoor furniture, while the city's strict building codes and permit requirements can turn simple repairs into complex, time-consuming projects that require local expertise and established vendor relationships. In this ultra-competitive market where guests have hundreds of luxury options within walking distance of the beach, even minor operational missteps—delayed responses, maintenance issues, or poor turnover coordination—can immediately damage your property's reputation and search ranking, making full-service property management not just a convenience but an absolute necessity for maintaining the consistent 5-star experience that generates premium rates and truly passive income.
Attractions and Amenities
Santa Monica's tourism centers around four primary attractions that drive visitor demand: the iconic Santa Monica Pier with its amusement park and Ferris wheel, the expansive Santa Monica State Beach stretching for miles along the Pacific Coast, the bustling Third Street Promenade shopping and entertainment district, and the upscale Santa Monica Place mall and surrounding downtown area. To maximize revenue from guests visiting these specific destinations, properties must offer beach-focused amenities including beach chairs, umbrellas, towels, and boogie boards for State Beach visitors, secure bike storage and rental partnerships since the area is highly bike-friendly for pier and promenade access, late-night Wi-Fi and charging stations for guests returning from Third Street Promenade's nightlife and entertainment venues, and premium parking solutions or shuttle services since all four attractions suffer from limited and expensive parking. Additionally, properties should provide outdoor shower facilities for beach-goers, early check-in/late check-out flexibility to accommodate pier and beach schedules, and concierge services with discount tickets and insider knowledge of these attractions' peak times and special events, as guests specifically choose Santa Monica accommodations for convenient access to these world-famous coastal and entertainment destinations.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins
Living room

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
5 stars
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
LaShawnda
Airbnb Guest Hosted by Surge
5 stars
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Terry
Airbnb Guest Hosted by Surge
5 stars
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Shaun
Airbnb Guest Hosted by Surge
5 stars
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Zachary
Airbnb Guest Hosted by Surge
5 stars
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Jalen
Airbnb Guest Hosted by Surge
5 stars
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Shaynce
Airbnb Guest Hosted by Surge
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Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
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Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
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Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
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Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
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What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
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How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
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Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
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What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
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Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
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How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
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Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
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Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
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How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
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How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
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How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
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How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
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What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
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What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.
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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573