Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Santa Fe, New Mexico

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Santa Fe, New Mexico Short Term Rental Overview

Airbnb Market
Santa Fe's short-term rental market presents exceptional revenue opportunities driven by the city's unique position as a premier cultural destination with limited hotel inventory, creating sustained demand that translates to average daily rates 35-40% higher than comparable Southwest markets. Property owners can capitalize on year-round occupancy patterns fueled by the city's diverse tourism ecosystem—from summer art markets and opera season to winter ski proximity and consistent business travel—with well-positioned properties achieving 70-85% annual occupancy rates and gross rental yields often exceeding 12-15%. The market benefits from Santa Fe's strict building codes and historic preservation requirements that naturally limit new supply while tourism continues growing at 4-6% annually, creating a supply-demand imbalance that supports premium pricing power. Additionally, the city's affluent visitor demographic, with average household incomes 40% above national median, demonstrates strong willingness to pay $200-400+ per night for authentic adobe properties and casitas, while the limited inventory of fewer than 1,200 active short-term rentals serves a market receiving over 1.4 million annual visitors, positioning existing property owners to capture outsized returns in an undersupplied, high-demand luxury travel market.
Short Term Rental Regulations
Santa Fe's short-term rental regulations are intricate and constantly evolving, with strict permitting requirements, zoning restrictions, occupancy limits, and mandatory business registration that can result in hefty fines, legal action, or forced closure of your rental operation if not properly managed. The city requires specific licenses, imposes transient lodger taxes, mandates safety inspections, and enforces neighborhood compatibility standards that vary by district, while violations can lead to penalties of thousands of dollars and permanent prohibition from operating a short-term rental. However, when you partner with a professional property management service, you can rest assured that all licensing requirements, tax obligations, permit renewals, and regulatory compliance are expertly handled on your behalf, allowing you to enjoy the income from your investment without the stress and risk of navigating Santa Fe's complex legal landscape alone.
Occupancy Rates
Santa Fe's Airbnb market experiences distinct seasonal fluctuations with peak occupancy rates typically occurring during summer months (June through August) when tourists flock to enjoy outdoor activities, art galleries, and the famous Santa Fe Opera, as well as during the fall foliage season (September-October) and winter holidays when visitors come for skiing and cultural events. Shoulder seasons include late spring (April-May) and late fall (November), while the slowest period generally spans January through March when tourism drops significantly due to colder weather and fewer cultural events. Professional revenue management becomes crucial during these cycles, as operators must implement dynamic pricing strategies that maximize rates during high-demand periods while strategically lowering prices during slower months to maintain occupancy and cash flow. Successful Santa Fe Airbnb hosts utilize data-driven pricing tools that automatically adjust rates based on local events, weather patterns, competitor pricing, and booking lead times, ensuring they capture premium rates during peak seasons like Indian Market weekend or Fiesta while remaining competitive during quieter periods to achieve optimal year-round revenue performance.
Vacation Rental Management
Managing a vacation rental in Santa Fe presents unique operational challenges that can quickly overwhelm property owners and damage their reputation. The city's high-altitude desert climate creates specific maintenance issues including frequent HVAC system strain, adobe wall cracking, and plumbing problems from temperature fluctuations, while the area's historic building codes require specialized knowledge for repairs. Guest turnover in this tourist-heavy market demands same-day cleaning and restocking between bookings, often complicated by Santa Fe's limited service provider availability and higher costs due to the city's remote location. The 24/7 communication demands are particularly challenging given the diverse international clientele attracted to Santa Fe's art scene and cultural offerings, requiring multilingual support and immediate responses to guest emergencies, Wi-Fi issues, or questions about local attractions and dining reservations. Without professional property management handling these complex logistics—from coordinating with vetted local contractors who understand historic property requirements to managing guest expectations and emergency situations—owners risk negative reviews, decreased bookings, and significant time investment that eliminates any passive income potential in Santa Fe's competitive luxury rental market where guests expect flawless five-star experiences.
Attractions and Amenities
Santa Fe's tourism centers around four primary attractions that demand specific property amenities: the historic Plaza and Palace of the Governors require properties with secure parking and early check-in options since visitors spend full days exploring the adobe architecture, Native American vendors, and museums; the renowned Canyon Road art district with its 100+ galleries necessitates properties offering late checkout, package receiving services, and climate-controlled storage for purchased artwork; the nearby Santa Fe Opera and other performing arts venues create demand for properties with concierge services, formal dining recommendations, and transportation coordination for evening events; and the surrounding outdoor recreation areas including hiking trails in the Sangre de Cristo Mountains require properties equipped with gear storage, laundry facilities, early breakfast options, and detailed trail maps or local outdoor activity guidance. Properties that align their amenities with these specific visitor needs—such as providing art shipping services for Canyon Road shoppers, opera shuttle information, hiking equipment storage, and flexible check-in times for Plaza explorers—will capture higher occupancy rates and command premium pricing by directly supporting guests' primary reasons for choosing Santa Fe as their destination.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573