Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in San Rafael, California

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San Rafael, California Short Term Rental Overview

Airbnb Market
San Rafael presents an exceptional short-term rental investment opportunity driven by its strategic position as Marin County's largest city and gateway to both San Francisco and Napa Valley, generating consistent demand from business travelers, tourists, and weekend visitors seeking alternatives to expensive San Francisco accommodations. Property owners can capitalize on average daily rates ranging from $150-$300 depending on property type and season, with occupancy rates typically exceeding 70% annually due to the city's proximity to major tech companies, healthcare facilities, and recreational attractions like Mount Tamalpais and the Golden Gate National Recreation Area. The market benefits from limited hotel inventory relative to demand, allowing well-positioned short-term rentals to command premium pricing while serving visitors attending events at the Marin County Civic Center, accessing ferry services to San Francisco, or exploring Wine Country, with many properties generating 40-60% higher returns compared to traditional long-term rentals. San Rafael's favorable zoning regulations for short-term rentals, combined with its appeal to higher-income demographics and year-round tourism patterns, create a stable revenue environment where property owners can expect gross rental yields of 8-12% annually while building long-term asset appreciation in one of California's most desirable residential markets.
Short Term Rental Regulations
San Rafael's short-term rental regulations involve a complex web of city permits, zoning compliance requirements, business licenses, and transient occupancy tax obligations that can change without notice, leaving property owners vulnerable to significant fines, legal action, and forced closure of their rental operations if they fail to maintain proper compliance. The city requires specific permits for short-term rentals, adherence to strict occupancy limits, noise ordinances, and parking requirements, while also mandating regular tax filings and fee payments that many owners struggle to track and manage correctly. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing requirements, permit renewals, tax collections and remittances, zoning compliance, and regulatory updates are handled expertly on your behalf, protecting your investment and ensuring your property operates legally and profitably without the stress and risk of navigating these complex regulations alone.
Occupancy Rates
San Rafael, California experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during summer months (June through August) when visitors flock to nearby attractions like Muir Woods, Mount Tamalpais, and the greater Bay Area, achieving occupancy rates typically ranging from 75-85%. Spring (March-May) and early fall (September-October) represent strong shoulder seasons with moderate demand around 65-75% occupancy, driven by favorable weather and wine country tourism, while winter months (November-February) see the lowest occupancy rates at 45-60% due to cooler, rainier weather and reduced outdoor activity appeal. Professional revenue management and dynamic pricing strategies are crucial for San Rafael Airbnb hosts to navigate these seasonal fluctuations effectively, requiring real-time rate adjustments based on local events, weather patterns, and competitor pricing to capture maximum revenue during peak periods while maintaining competitive rates during slower months. Strategic pricing that accounts for San Rafael's proximity to San Francisco, seasonal outdoor recreation patterns, and local business travel demands enables hosts to optimize occupancy year-round by attracting budget-conscious travelers during off-peak periods and maximizing revenue per night during high-demand seasons.
Vacation Rental Management
Managing a vacation rental in San Rafael presents unique operational challenges that can quickly overwhelm property owners, particularly with the area's high tourist expectations and competitive market dynamics. Guest turnover in this Marin County location requires precise coordination between cleaning crews, maintenance teams, and check-in processes, often complicated by San Rafael's traffic patterns and limited parking availability that can delay turnovers and frustrate incoming guests. The 24/7 communication demands are intensified by guests exploring nearby Napa Valley, San Francisco, and outdoor recreation areas who frequently need immediate assistance with directions, local recommendations, or property issues outside normal business hours, while different time zones of traveling guests create round-the-clock messaging expectations. Maintenance challenges are particularly acute in San Rafael due to the area's older housing stock, earthquake considerations, and the need for specialized contractors familiar with local building codes and permit requirements, while emergency repairs during peak tourist seasons can be both expensive and difficult to coordinate quickly. The combination of these operational complexities, coupled with San Rafael's sophisticated traveler demographic that expects seamless, hotel-quality service, makes full-service property management essential rather than optional for maintaining the 5-star reviews and consistent bookings necessary to generate true passive income in this premium Northern California market where even minor operational missteps can result in negative reviews that significantly impact future revenue.
Attractions and Amenities
San Rafael's primary tourist attractions center around the Marin County Civic Center (Frank Lloyd Wright's architectural masterpiece), China Camp State Park with its historic fishing village and hiking trails, the vibrant downtown Fourth Street corridor with its boutique shopping and dining scene, and easy access to nearby Muir Woods National Monument, making it essential for rental properties to offer specific amenities that cater to these diverse visitor needs. Properties must provide secure bike storage and repair stations for guests exploring China Camp's extensive trail system, high-speed Wi-Fi and comfortable workspaces for architecture enthusiasts and professionals visiting the Civic Center for tours or events, walking-friendly amenities like comfortable seating areas and local restaurant guides for downtown Fourth Street shoppers, and early departure capabilities with coffee makers and grab-and-go breakfast options for guests heading to Muir Woods before crowds arrive. Additionally, properties should offer hiking gear storage, outdoor shower facilities for trail users, detailed local maps and transportation information for car-free visitors, and flexible check-in/check-out times to accommodate the varied schedules of cultural tourists, outdoor enthusiasts, and day-trip visitors who use San Rafael as their strategic base for exploring Marin County's diverse attractions.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins
Living room

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
5 stars
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
LaShawnda
Airbnb Guest Hosted by Surge
5 stars
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Terry
Airbnb Guest Hosted by Surge
5 stars
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Shaun
Airbnb Guest Hosted by Surge
5 stars
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Zachary
Airbnb Guest Hosted by Surge
5 stars
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Jalen
Airbnb Guest Hosted by Surge
5 stars
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Shaynce
Airbnb Guest Hosted by Surge
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Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
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Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
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Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
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Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
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What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
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How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
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Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
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What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
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Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
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How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
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Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
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Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
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How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
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How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
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How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
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How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
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What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
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What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.
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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573