Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Ruidoso, New Mexico

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Ruidoso, New Mexico Short Term Rental Overview

Airbnb Market
Ruidoso, New Mexico presents an exceptional short-term rental investment opportunity driven by its unique position as a year-round destination that commands premium nightly rates averaging $180-$250 during peak seasons, significantly outperforming the state average of $120 per night. The market benefits from consistent demand across multiple revenue streams: winter ski tourism at nearby Ski Apache generates 65-75% occupancy rates from December through March, while summer horse racing season at Ruidoso Downs and outdoor recreation activities maintain 70-80% occupancy from May through September. Property owners are capitalizing on limited hotel inventory in the area, with short-term rentals filling a critical accommodation gap that allows for dynamic pricing strategies during high-demand events like the All American Futurity, where nightly rates can exceed $400. The market's resilience is further strengthened by Ruidoso's proximity to major Texas metropolitan areas, creating a reliable weekend getaway market that sustains mid-week bookings at rates 40-60% higher than comparable mountain towns in the region. Current market analysis indicates that well-positioned properties are achieving annual gross revenues of $45,000-$75,000, with net yields of 12-18% after expenses, making Ruidoso's short-term rental market one of New Mexico's most profitable real estate investment sectors.
Short Term Rental Regulations
Navigating short-term rental regulations in Ruidoso, New Mexico requires careful attention to the village's specific permitting requirements, business licensing obligations, and zoning restrictions that can vary significantly by property location and type, with local ordinances subject to frequent updates and modifications that can catch unprepared property owners off-guard and result in costly fines, legal complications, or forced cessation of rental operations. The complexity of maintaining compliance with Ruidoso's municipal codes, state tax obligations including gross receipts tax and lodgers' tax, and evolving safety and operational standards creates substantial risk for individual property owners who may inadvertently violate regulations they weren't aware of or fail to renew critical permits on time. However, partnering with a professional short-term rental management service eliminates these compliance concerns entirely, as experienced managers maintain current knowledge of all local regulations, handle permit applications and renewals, ensure proper tax collection and remittance, and continuously monitor regulatory changes to keep your property in full legal compliance while you enjoy the income benefits without the administrative burden or legal risks.
Occupancy Rates
Ruidoso, New Mexico experiences distinct seasonal patterns that significantly impact Airbnb occupancy rates, with peak tourist seasons occurring during summer months (June through August) when families escape desert heat for cooler mountain temperatures, and winter periods (December through February) when ski enthusiasts flock to Ski Apache and nearby slopes. The shoulder seasons of spring (March-May) and fall (September-November) typically see reduced occupancy as weather becomes less predictable and outdoor activities are limited, creating revenue challenges for property owners. Professional revenue management becomes essential during these fluctuating periods, requiring sophisticated dynamic pricing strategies that adjust rates based on local events like the Lincoln County Fair, horse racing season at Ruidoso Downs, and holiday weekends to capture maximum revenue during high-demand periods while maintaining competitive pricing during slower months. Successful Airbnb operators in Ruidoso must implement data-driven pricing models that account for weather patterns, regional tourism trends, and competitor analysis to optimize occupancy rates year-round, often requiring rate increases of 40-60% during peak summer and winter seasons while offering strategic discounts during shoulder periods to attract budget-conscious travelers and maintain steady cash flow.
Vacation Rental Management
Self-managing a vacation rental in Ruidoso presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The mountain town's remote location, 120 miles from major metropolitan areas, makes coordinating same-day guest turnover extremely difficult when cleaning crews are delayed by weather or last-minute cancellations leave you scrambling to find replacement housekeeping services on short notice. Managing 24/7 guest communication becomes particularly taxing during Ruidoso's peak seasons when visitors expect immediate responses about everything from WiFi passwords to emergency heating issues during unexpected late-season snowstorms, often requiring middle-of-the-night troubleshooting calls to local contractors who may be hours away. Maintenance challenges are amplified by the area's harsh mountain climate, where frozen pipes, roof damage from heavy snow loads, and HVAC system failures can occur without warning, demanding immediate attention to prevent property damage and guest dissatisfaction, yet finding qualified repair technicians in this small mountain community often involves lengthy wait times and premium emergency rates. These operational demands create a perfect storm where even minor oversights—like a delayed response to a heating complaint or a cleaning issue discovered after check-in—can result in devastating reviews that permanently damage your property's ranking on booking platforms, making full-service property management not merely a luxury but an absolute necessity for maintaining the consistent 5-star guest experience and truly passive income that successful vacation rental investments require in Ruidoso's increasingly competitive market.
Attractions and Amenities
Ruidoso's tourism centers around four major attractions that drive year-round visitation: Ruidoso Downs Race Track for horse racing enthusiasts, Sierra Blanca Peak and Ski Apache for winter sports and summer hiking, the Lincoln National Forest for outdoor recreation, and the charming Midtown district for shopping and dining. To maximize revenue from guests visiting these specific destinations, properties must offer targeted amenities including secure ski and snowboard storage with boot drying areas for Ski Apache visitors, early breakfast service and packed lunch options for hikers heading to Sierra Blanca trails, shuttle service or detailed parking information for race track events during the busy summer season, and high-speed Wi-Fi for guests who want to research trail conditions, check race schedules, or book dinner reservations in Midtown. Additionally, properties should provide outdoor gear storage for forest recreation equipment, hot tubs for post-skiing and hiking recovery, flexible check-in times to accommodate varying race and ski schedules, and local activity guides with insider tips about trail difficulty levels, race betting basics, and Midtown's best restaurants, as these specific amenities directly address the practical needs of travelers drawn to Ruidoso's unique combination of gaming, outdoor adventure, and mountain recreation.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573