Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Pollock Pines, California

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Pollock Pines, California Short Term Rental Overview

Airbnb Market
Pollock Pines presents an exceptional short-term rental investment opportunity due to its strategic positioning as a gateway to Lake Tahoe recreation while offering significantly lower property acquisition costs than primary resort destinations. Properties in this market consistently achieve 65-75% occupancy rates during peak seasons, with average daily rates ranging from $180-$280 depending on property size and amenities, translating to annual gross revenues of $45,000-$85,000 for well-positioned units. The location's proximity to world-class skiing at Sierra-at-Tahoe, year-round outdoor recreation, and its position along Highway 50 creates sustained demand from both weekend warriors and extended-stay visitors seeking affordable alternatives to expensive Tahoe accommodations. Current market analysis indicates that properly managed short-term rentals in Pollock Pines generate 40-60% higher returns than traditional long-term leasing, with the added benefit of property appreciation in a supply-constrained mountain market where new development faces significant regulatory hurdles, making existing properties increasingly valuable revenue-generating assets.
Short Term Rental Regulations
Short-term rental regulations in Pollock Pines, California, fall under El Dorado County's jurisdiction and involve a complex web of zoning restrictions, permit requirements, occupancy limits, and tax obligations that can change without notice and carry significant financial penalties for non-compliance, including hefty fines, forced closure of your rental operation, and potential legal liability if guests are injured on an unpermitted property. The county requires specific conditional use permits for vacation rentals in residential zones, mandates compliance with fire safety codes, limits the number of guests and vehicles, requires neighbor notification processes, and imposes transient occupancy taxes that must be collected and remitted properly—all while zoning laws continue to evolve as local communities grapple with balancing tourism revenue against neighborhood preservation. However, when you partner with a professional short-term rental management service, they assume full responsibility for navigating this regulatory maze on your behalf, ensuring your property maintains all required permits, stays current with tax filings, meets safety compliance standards, and adapts to any regulatory changes, allowing you to enjoy the income from your investment without the stress and risk of handling complex legal requirements yourself.
Occupancy Rates
Pollock Pines, California experiences distinct seasonal occupancy patterns driven by its proximity to Lake Tahoe and the Sierra Nevada mountains, with peak tourist seasons occurring during summer months (June through August) when families seek cooler mountain retreats and outdoor recreation, and winter periods (December through February) when snow sports enthusiasts flock to nearby ski resorts. Spring (March through May) and fall (September through November) represent shoulder seasons with moderate demand, primarily from visitors seeking hiking opportunities and autumn foliage viewing. Professional revenue management becomes crucial during these fluctuating demand cycles, requiring dynamic pricing strategies that maximize rates during peak periods while maintaining competitive pricing during slower months to sustain occupancy levels. Effective revenue management in Pollock Pines involves adjusting rates based on local events, weather forecasts, and regional tourism trends, while implementing minimum stay requirements during high-demand weekends and holidays, ultimately enabling property owners to achieve optimal annual revenue despite the inherent seasonality of this mountain tourism market.
Vacation Rental Management
Self-managing a vacation rental in Pollock Pines presents unique operational challenges that can quickly overwhelm property owners and damage their reputation. The area's remote mountain location, 60 miles east of Sacramento, creates significant logistical hurdles for guest turnover, as owners must either make lengthy drives for each cleaning and inspection or rely on local contractors who may be unreliable or unavailable during peak seasons when multiple properties need simultaneous attention. The 24/7 communication demands become particularly stressful when guests encounter issues with heating systems during winter storms, power outages from falling trees, or wildlife encounters that require immediate response, often at inconvenient hours when owners are juggling their primary jobs or personal commitments. Maintenance challenges are amplified by Pollock Pines' harsh weather conditions, including heavy snow loads that can damage roofs, freezing temperatures that burst pipes, and the constant threat of wildfire that requires specialized preparation and rapid response protocols. Without professional property management, owners frequently find themselves scrambling to coordinate emergency repairs with limited local vendor networks, struggling to maintain consistent cleaning standards between stays, and failing to respond promptly to guest communications—all of which leads to negative reviews that can devastate bookings in this highly competitive Lake Tahoe-adjacent market where travelers expect flawless mountain retreat experiences and have numerous alternative properties to choose from.
Attractions and Amenities
Pollock Pines attracts visitors primarily to Sly Park Recreation Area with its pristine lake for boating and fishing, the extensive network of Eldorado National Forest hiking and mountain biking trails, Apple Hill's seasonal orchards and wineries during fall harvest season, and its strategic location as a gateway to South Lake Tahoe's year-round outdoor recreation. To maximize revenue from guests visiting these specific attractions, properties must offer essential amenities including secure storage for boats, kayaks, fishing gear, and bicycles to serve Sly Park and forest trail enthusiasts, ample parking for trailers and recreational vehicles, outdoor gear cleaning and drying areas, early check-in and late check-out flexibility to accommodate dawn fishing trips and full-day hiking excursions, high-speed Wi-Fi for guests sharing their outdoor adventures on social media, hot tubs or spa facilities for post-activity recovery, kitchenettes or grilling areas for preparing fresh-caught fish or storing Apple Hill purchases, and seasonal amenities like fire pits for cozy evenings after long days exploring the Sierra Nevada foothills, as these specific features directly address the practical needs of travelers engaging in the area's primary recreational activities.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573