Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Poipu, Hawaii

Schedule a Call

Poipu, Hawaii Short Term Rental Overview

Airbnb Market
Poipu's short-term rental market presents exceptional revenue opportunities for property owners, with vacation rentals commanding average daily rates of $400-800 depending on property type and proximity to Poipu Beach, significantly outperforming traditional long-term rental yields by 200-300%. The area's consistent 75-85% occupancy rates throughout the year, driven by its status as Kauai's premier resort destination and limited inventory due to strict county permitting caps, create a supply-constrained environment that sustains premium pricing power. Properties within walking distance of Poipu Beach Park and Brennecke's Beach generate particularly strong returns, with oceanview units achieving gross rental yields of 8-12% annually compared to the national vacation rental average of 5-7%. The location's appeal to high-spending demographics—including mainland US visitors with average household incomes exceeding $100,000 and international tourists seeking luxury accommodations—ensures consistent demand for well-positioned properties, while Poipu's reputation for reliable weather, world-class golf courses, and proximity to attractions like Waimea Canyon creates repeat visitation patterns that translate to predictable booking cycles and revenue streams for astute property owners.
Short Term Rental Regulations
Short-term rental regulations in Poipu, Hawaii are notoriously complex and constantly evolving, with Kauai County enforcing strict zoning requirements, permit limitations, and tax obligations that can result in substantial fines, legal action, and forced closure of non-compliant properties. Property owners face a maze of requirements including transient vacation rental permits, general excise tax registration, transient accommodations tax compliance, and adherence to specific zoning designations that can change with little notice, making it nearly impossible for individual owners to stay current with all regulatory demands. The financial and legal risks of non-compliance are severe, with penalties reaching thousands of dollars and potential criminal charges for operating without proper permits. However, professional short-term rental management services eliminate these risks entirely by maintaining current knowledge of all local regulations, handling permit applications and renewals, ensuring proper tax collection and remittance, and providing ongoing compliance monitoring so property owners can enjoy rental income without the stress and liability of navigating Hawaii's complex regulatory landscape.
Occupancy Rates
Poipu, Hawaii experiences distinct seasonal patterns with peak occupancy rates typically occurring during winter months (December through March) when mainland visitors escape cold weather, and summer months (June through August) coinciding with family vacation periods, often achieving occupancy rates of 85-95% during these high-demand windows. The shoulder seasons of April-May and September-November generally see occupancy rates drop to 60-75% as fewer tourists visit due to less favorable weather patterns and reduced travel demand. Professional revenue management becomes crucial during these fluctuations, requiring sophisticated dynamic pricing strategies that adjust rates daily based on local events, weather forecasts, competitor pricing, and booking lead times to maximize revenue per available night. Effective revenue management in Poipu involves increasing rates during peak periods while strategically lowering prices during shoulder seasons to attract price-sensitive travelers, implementing minimum stay requirements during high-demand periods, and leveraging last-minute booking opportunities to fill gaps, ultimately maintaining year-round occupancy levels that can average 75-80% when properly managed compared to 60-65% for properties using static pricing models.
Vacation Rental Management
Managing a vacation rental in Poipu presents unique operational challenges that can quickly overwhelm even experienced property owners, starting with the relentless guest turnover cycle where same-day checkouts and check-ins demand precise coordination of housekeeping, maintenance, and guest communications across multiple time zones. The 24/7 communication demands are particularly brutal when mainland guests are calling at 2 AM Hawaii time about everything from Wi-Fi passwords to emergency plumbing issues, while you're trying to maintain work-life balance and potentially managing the property from thousands of miles away. Maintenance challenges in Poipu are amplified by the island's remote location, where simple repairs can take weeks due to limited contractor availability, expensive inter-island shipping for parts, and the constant battle against salt air corrosion, tropical humidity, and wear from sandy feet and wet swimwear that can destroy furnishings and systems faster than anywhere on the mainland. In this ultra-competitive market where guests expect immediate responses, flawless property conditions, and local expertise about everything from beach conditions to restaurant recommendations, even minor operational hiccups can result in devastating reviews that tank your occupancy rates and revenue. Full-service property management isn't just a luxury in Poipu—it's an operational necessity that provides local boots-on-the-ground response, established vendor relationships, professional housekeeping standards, and round-the-clock guest support that transforms what would be a stressful, time-consuming venture into truly passive income while maintaining the 5-star reputation essential for premium pricing in Hawaii's vacation rental market.
Attractions and Amenities
Poipu's tourism centers around four primary attractions: Poipu Beach Park with its protected swimming cove and snorkeling opportunities, Spouting Horn blowhole where ocean waves create dramatic water spouts, the championship Poipu Bay Golf Course designed by Robert Trent Jones Jr., and Shipwreck Beach known for its dramatic cliffs and strong surf conditions. To maximize revenue from guests visiting these specific sites, rental properties must provide beach equipment including snorkel gear, boogie boards, beach chairs, umbrellas, and coolers for the beach activities, golf club storage and early morning coffee service for golfers heading to dawn tee times, outdoor shower facilities and gear drying areas for guests returning from water activities, high-quality cameras or GoPros for capturing Spouting Horn and Shipwreck Beach moments, comfortable outdoor seating areas for post-activity relaxation, and premium linens and blackout curtains to ensure quality rest after full days of sun and surf exposure. Properties that align these specific amenities with Poipu's unique attraction profile will command higher nightly rates and occupancy levels than generic vacation rentals that fail to address the practical needs of guests engaging with these particular local experiences.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573