Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Payson, Arizona

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Payson, Arizona Short Term Rental Overview

Airbnb Market
Payson, Arizona presents an exceptional short-term rental investment opportunity driven by its strategic positioning as a year-round mountain retreat destination just 90 minutes from Phoenix's 5+ million metropolitan population. The market fundamentals are compelling: average daily rates for well-positioned properties range from $150-$300 depending on amenities and seasonality, with occupancy rates consistently exceeding 65% annually due to steady demand from both summer heat refugees seeking cooler temperatures and winter visitors enjoying mild mountain weather. Property owners are capitalizing on Payson's unique appeal as the "Heart of Arizona" with its proximity to recreational assets including Tonto National Forest, numerous hiking trails, and fishing destinations, creating multiple revenue streams throughout the year rather than traditional seasonal peaks. The limited hotel inventory in the area, combined with growing demand for authentic mountain experiences and remote work-friendly accommodations, has resulted in many investors achieving 12-18% annual returns on properly managed properties. Current market data indicates that vacation rental properties in Payson are generating 40-60% higher revenue per square foot compared to traditional long-term rentals, while the area's continued infrastructure development and tourism marketing initiatives by the Rim Country Regional Chamber suggest sustained growth in visitor demand that directly translates to increased booking frequency and premium pricing power for property owners.
Short Term Rental Regulations
Short-term rental regulations in Payson, Arizona involve a complex web of local ordinances, zoning restrictions, and permitting requirements that can change without warning, leaving property owners vulnerable to hefty fines, legal action, and forced closure of their rental operations if they fail to maintain proper compliance with business licenses, occupancy limits, safety standards, and tax obligations. The maze of regulations includes specific requirements for registration with the town, adherence to residential zoning laws that may restrict or prohibit short-term rentals in certain areas, compliance with fire safety codes, noise ordinances, and proper collection and remittance of state and local taxes—all of which require constant monitoring and can result in significant financial penalties or legal consequences for even minor oversights. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing requirements, permit applications, regulatory compliance, tax collection and remittance, and ongoing legal obligations are handled expertly on your behalf, protecting your investment and ensuring your property operates within full compliance of all applicable laws while you enjoy the income without the stress of navigating the ever-changing regulatory landscape.
Occupancy Rates
Payson, Arizona experiences distinct seasonal patterns with peak occupancy rates during summer months (June through August) when visitors escape the desert heat for cooler mountain temperatures, and again during fall (September through November) when tourists come for spectacular autumn foliage and pleasant hiking weather. Winter months (December through February) represent the slowest shoulder season with significantly reduced demand, while spring (March through May) shows moderate occupancy as wildflower blooms and comfortable temperatures attract outdoor enthusiasts. Professional revenue management becomes crucial during these fluctuations, requiring dynamic pricing strategies that maximize rates during peak summer and fall periods while offering competitive pricing during slower winter months to maintain occupancy. Successful Airbnb operators in Payson must implement sophisticated pricing algorithms that respond to local events, weather patterns, and seasonal demand shifts, adjusting rates weekly or even daily to capture revenue during high-demand periods while preventing extended vacancy during shoulder seasons, ultimately ensuring consistent cash flow throughout the year despite the market's inherently seasonal nature.
Vacation Rental Management
Managing a vacation rental in Payson, Arizona presents unique operational challenges that can quickly overwhelm property owners and damage their reputation. The area's remote mountain location, 90 minutes from Phoenix, makes coordinating same-day guest turnovers extremely difficult when cleaning crews cancel last-minute or maintenance issues arise unexpectedly, often leaving owners scrambling to drive up from the valley or find local help at premium rates. The 24/7 communication demands become particularly stressful when guests encounter problems with well water systems, propane heating, or generator backups common in Payson's rural properties, requiring immediate technical knowledge and local contractor relationships that most owners lack. Seasonal weather challenges, from summer monsoons causing power outages to winter snow blocking access roads, create maintenance emergencies that demand instant response and specialized local expertise to prevent guest cancellations and negative reviews. Without professional property management handling these complexities, owners find themselves constantly reactive rather than passive, watching their 5-star ratings plummet due to delayed responses, inadequate local knowledge, and the inability to maintain the seamless guest experience that Payson's competitive vacation rental market demands for premium pricing and consistent bookings.
Attractions and Amenities
Payson's primary tourist attractions center around the Mogollon Rim's dramatic cliffs and hiking trails, Tonto Natural Bridge State Park with its massive natural stone arch, the historic downtown district featuring local shops and restaurants, and Green Valley Park's recreational facilities along the creek. To maximize revenue from guests visiting these specific destinations, properties must offer essential amenities including secure gear storage for hiking equipment and cameras, early breakfast options or grab-and-go snacks for dawn hiking expeditions to the Rim, outdoor equipment cleaning stations for muddy boots and backpacks after exploring Tonto Natural Bridge's cave systems, reliable high-speed Wi-Fi for guests sharing scenic photos and researching trail conditions, comfortable outdoor seating areas where visitors can relax after walking downtown's historic streets, and ideally hot tubs or spa services to soothe muscles after full days of hiking the rugged terrain. Properties that align their amenities with these specific outdoor adventure and natural sightseeing activities will capture higher occupancy rates and command premium pricing from the nature enthusiasts and outdoor recreation visitors who comprise Payson's core tourism market.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573