Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Maryville, Tennessee

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Maryville, Tennessee Short Term Rental Overview

Airbnb Market
Maryville, Tennessee presents an exceptional short-term rental investment opportunity driven by its strategic proximity to Great Smoky Mountains National Park, which attracts over 12 million visitors annually, creating consistent year-round demand for alternative accommodations. Property owners in this market are capitalizing on average daily rates ranging from $150-$300 depending on property size and amenities, with occupancy rates frequently exceeding 70% during peak seasons, translating to potential annual revenues of $40,000-$80,000 for well-positioned properties. The city's location just 25 miles from Gatlinburg and Pigeon Forge positions it as a premium yet affordable alternative to oversaturated tourist markets, while maintaining access to major attractions, outdoor recreation, and the University of Tennessee campus, ensuring diverse guest demographics throughout the year. Current market analysis indicates limited short-term rental inventory relative to demand, with properties booking 60-90 days in advance during peak periods, while Maryville's lower property acquisition costs compared to primary tourist destinations create superior cash-on-cash returns, often achieving 12-18% annual yields when professionally managed and strategically marketed to capture the growing trend of travelers seeking authentic, less commercialized mountain experiences.
Short Term Rental Regulations
Short-term rental regulations in Maryville, Tennessee involve a complex web of city ordinances, zoning restrictions, and permit requirements that can change without warning, leaving property owners vulnerable to hefty fines, legal action, or forced closure of their rental operations if they fail to maintain proper compliance with business licenses, occupancy taxes, safety inspections, and neighborhood-specific restrictions. The intricate nature of these evolving regulations, combined with the potential for costly penalties and the time-consuming process of navigating municipal bureaucracy, creates significant risk for individual property owners who attempt to manage compliance on their own. However, professional short-term rental management services eliminate these concerns by taking full responsibility for obtaining and maintaining all necessary permits, ensuring timely payment of local taxes, monitoring regulatory changes, and handling all legal compliance requirements, allowing property owners to enjoy the benefits of their investment without the stress and liability of regulatory missteps.
Occupancy Rates
Airbnb occupancy rates in Maryville, Tennessee experience significant seasonal fluctuations, with peak tourist seasons occurring during summer months (June-August) when families visit nearby Great Smoky Mountains National Park and fall foliage season (September-October) when leaf-peepers drive demand to 75-85% occupancy rates. Spring months (March-May) represent a strong shoulder season with moderate 60-70% occupancy as hiking and outdoor activities resume, while winter months (December-February) typically see the lowest occupancy rates at 40-55% due to reduced tourism and cooler weather limiting outdoor recreation. Professional revenue management becomes essential during these seasonal swings, requiring dynamic pricing strategies that maximize rates during peak demand periods while strategically lowering prices during slower months to maintain competitiveness and attract budget-conscious travelers. Successful Maryville Airbnb operators implement automated pricing tools that adjust rates based on local events, weather patterns, and competitor analysis, ensuring properties remain profitable year-round by capturing premium rates during high-demand periods while maintaining steady bookings through strategic discounting during traditionally slower winter months.
Vacation Rental Management
Self-managing a vacation rental in Maryville, Tennessee presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The constant guest turnover in this popular Smoky Mountain gateway destination requires precise coordination of cleaning crews, maintenance teams, and supply restocking between same-day checkouts and check-ins, often complicated by Maryville's limited service provider availability and seasonal workforce fluctuations. Managing 24/7 guest communication becomes particularly demanding when dealing with visitors unfamiliar with the area's winding mountain roads, spotty cell coverage in certain neighborhoods, and frequent questions about local attractions, emergency services, and cabin-specific amenities like hot tubs or fireplaces that require immediate responses regardless of the hour. Maintenance issues in Maryville's humid climate and mountainous terrain—from HVAC systems working overtime, plumbing problems caused by hard water, pest control challenges, and weather-related damages from sudden storms—demand immediate professional attention to prevent negative reviews and costly emergency repairs. Without full-service property management handling these complex, time-sensitive operations, owners find themselves trapped in a reactive cycle of crisis management rather than enjoying passive income, while their properties suffer declining reviews, reduced bookings, and deteriorating conditions that make competing against professionally managed 5-star properties virtually impossible in Maryville's saturated vacation rental market.
Attractions and Amenities
Maryville, Tennessee's tourism centers around four primary attractions: the Great Smoky Mountains National Park (serving as the gateway city), Cades Cove's historic loop road and wildlife viewing, Foothills Parkway's scenic drives, and the charming downtown Maryville historic district with its shops and restaurants. To maximize revenue from guests visiting these specific destinations, properties must offer early morning coffee service and grab-and-go breakfast options for visitors heading to sunrise wildlife viewing in Cades Cove, secure bike storage and repair stations for cyclists tackling the Cove's 11-mile loop, high-speed Wi-Fi for guests uploading photos from Foothills Parkway overlooks, outdoor gear storage and drying areas for hikers returning from Smoky Mountain trails, comfortable seating areas with local trail maps and wildlife guides, late check-out options for guests who want to maximize their park time, and partnerships with local outfitters for equipment rentals, while also providing detailed local dining recommendations and walking maps for guests exploring downtown Maryville's antique shops, breweries, and farm-to-table restaurants.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins
Living room

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
5 stars
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
LaShawnda
Airbnb Guest Hosted by Surge
5 stars
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Terry
Airbnb Guest Hosted by Surge
5 stars
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Shaun
Airbnb Guest Hosted by Surge
5 stars
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Zachary
Airbnb Guest Hosted by Surge
5 stars
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Jalen
Airbnb Guest Hosted by Surge
5 stars
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Shaynce
Airbnb Guest Hosted by Surge
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Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
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Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
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Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
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Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
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What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
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How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
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Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
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What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
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Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
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How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
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Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
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Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
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How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
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How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
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How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
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How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
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What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
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What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.
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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573