Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Maili, Hawaii

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Maili, Hawaii Short Term Rental Overview

Airbnb Market
Maili, Hawaii presents an exceptional short-term rental investment opportunity driven by its strategic position on Oahu's west shore, where oceanfront and near-ocean properties command premium nightly rates of $200-400 compared to long-term rental yields of just $2,000-3,000 monthly. The area's proximity to pristine beaches like Maili Beach Park, combined with significantly lower property acquisition costs than Waikiki or North Shore markets, creates an optimal revenue-to-investment ratio for property owners. Current market data indicates Maili Airbnb properties achieve 70-85% occupancy rates year-round, capitalizing on Hawaii's consistent tourism demand while offering visitors an authentic local experience at 20-30% below resort pricing. The location's accessibility to major attractions including Ko Olina Resort, Pearl Harbor, and Honolulu via the H1 freeway, coupled with limited hotel inventory in the immediate area, positions property owners to capture substantial market share from the 9+ million annual visitors to Oahu who increasingly seek vacation rental alternatives, generating potential annual revenues of $60,000-120,000 per property depending on size and oceanfront proximity.
Short Term Rental Regulations
Short-term rental regulations in Maili, Hawaii are governed by a complex web of county ordinances, state laws, and zoning requirements that are constantly evolving and can result in substantial fines, legal action, or forced closure of your rental operation if not properly navigated. Honolulu County has implemented strict permitting requirements, including conditional use permits, transient vacation unit registrations, and compliance with specific zoning designations that vary by location, while the state requires general excise tax registration and collection, transient accommodations tax remittance, and adherence to safety and health codes that can be overwhelming for individual property owners to manage. The penalties for non-compliance can include daily fines of hundreds of dollars, revocation of permits, and potential criminal charges, making it critical to stay current with changing regulations and maintain proper documentation. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing requirements, tax obligations, permit renewals, and legal compliance issues are handled by experienced professionals who stay current with regulatory changes and ensure your property operates within all applicable laws, protecting your investment and eliminating the stress of navigating this complex regulatory landscape.
Occupancy Rates
Maili, Hawaii experiences distinct seasonal patterns with peak tourist seasons occurring during winter months (December through March) when mainland visitors escape cold weather, and summer months (June through August) when families vacation during school breaks, typically achieving occupancy rates of 80-90% during these periods. The shoulder seasons of April-May and September-November see moderate demand with occupancy rates dropping to 60-75%, while the slowest period occurs in late fall (October-November) when occupancy can fall to 50-65% due to reduced mainland travel and hurricane season concerns. Professional revenue management becomes crucial during these fluctuations, requiring dynamic pricing strategies that maximize rates during peak demand while strategically lowering prices during slower periods to maintain competitive occupancy levels. Effective revenue management in Maili involves adjusting nightly rates based on local events, weather patterns, surf conditions, and competing properties, while implementing minimum stay requirements during high-demand periods and offering attractive rates with flexible cancellation policies during shoulder seasons to capture price-sensitive travelers and maintain consistent cash flow throughout the year.
Vacation Rental Management
Self-managing a vacation rental in Maili, Hawaii presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The remote West Oahu location means that coordinating guest turnover becomes a logistical nightmare, with cleaning crews, maintenance workers, and supply deliveries often delayed by the area's distance from Honolulu's service hub, leading to extended vacancy periods and frustrated guests arriving to unprepared properties. The six-hour time difference with the mainland US means that urgent guest communications—from lockout emergencies to air conditioning failures in Hawaii's tropical heat—often occur during owners' sleeping hours, creating response delays that generate negative reviews and damage your property's reputation on platforms like Airbnb and VRBO. Maintenance issues in Maili's salt-air environment are particularly challenging, with HVAC systems, outdoor furniture, and appliances requiring frequent attention from specialized technicians who may charge premium rates for travel to this less accessible location, while emergency repairs like plumbing failures or electrical issues can leave guests stranded if not addressed immediately. In Maili's increasingly competitive vacation rental market, where guests expect seamless, hotel-level service, these operational gaps quickly translate to poor reviews, reduced booking rates, and declining revenue, making full-service property management not just a convenience but an absolute necessity for maintaining the 5-star reputation and consistent passive income that successful vacation rental investments require.
Attractions and Amenities
Maili Beach Park serves as the primary draw for visitors to this West Oahu community, offering excellent snorkeling, swimming, and surfing opportunities in a more secluded setting than crowded Waikiki, while nearby Tracks Beach provides additional surf breaks that attract both beginner and intermediate surfers seeking authentic local wave experiences. The scenic Farrington Highway coastal drive connects these beach destinations and offers stunning sunset viewing opportunities that draw photographers and romantic travelers, while the area's proximity to Ka'ena Point State Park makes it a strategic base for hikers exploring Oahu's westernmost tip and its protected monk seal habitat. To maximize revenue from guests visiting these specific attractions, properties must provide essential beach amenities including snorkel gear, surfboard storage and rinse stations, beach chairs and umbrellas, and outdoor shower facilities for post-beach cleanup, while also offering sunset-viewing spaces like lanais or rooftop access, early check-in options for hikers heading to Ka'ena Point, and secure storage for photography equipment and hiking gear that guests need for exploring this rugged coastline.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573