Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Key West, Florida

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Key West, Florida Short Term Rental Overview

Airbnb Market
Key West's short-term rental market presents exceptional revenue opportunities for property owners, with average daily rates consistently exceeding $300-400 during peak season and maintaining strong occupancy rates of 75-85% year-round due to the destination's unique position as America's southernmost point and premier tropical getaway. The limited land availability on this 4-mile island creates natural supply constraints that drive premium pricing, while the diverse demand drivers—including cruise ship passengers, fishing enthusiasts, wedding parties, and seasonal snowbirds—ensure consistent booking patterns across multiple market segments. Properties in Old Town and near Duval Street command the highest returns, often generating 15-25% annual yields compared to traditional long-term rentals, with many owners reporting gross revenues of $80,000-150,000 annually for well-positioned two-bedroom units. The market's resilience stems from Key West's irreplaceable attractions including Hemingway House, Mallory Square sunsets, and world-class fishing, creating repeat visitor loyalty that translates to predictable cash flows, while the recent trend toward domestic travel and "workcations" has expanded the customer base beyond traditional vacation demographics, positioning your property to capitalize on both leisure and extended-stay markets in this supply-constrained paradise.
Short Term Rental Regulations
Key West's short-term rental regulations are notoriously complex and constantly evolving, with strict permitting requirements, zoning restrictions, and licensing obligations that can result in hefty fines, legal action, or complete shutdown of your rental operation if not properly managed. The city enforces specific occupancy limits, parking requirements, noise ordinances, and registration protocols, while also requiring compliance with Monroe County regulations and Florida state tax collection laws that can overwhelm even experienced property owners. Navigating this regulatory maze while staying current with frequent policy changes puts your investment at serious risk of costly violations and potential loss of rental income. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing, permitting, tax collection and remittance, and ongoing legal compliance are handled expertly on your behalf, protecting your property and maximizing your rental income while you enjoy complete peace of mind.
Occupancy Rates
Key West Airbnb occupancy rates fluctuate dramatically throughout the year, with peak tourist seasons occurring during winter months (December through March) when northern visitors escape cold weather, and again during spring break and Easter periods (March-April), achieving occupancy rates often exceeding 85-90%. Summer months (June through September) represent the primary shoulder season due to intense heat, humidity, and hurricane season concerns, typically seeing occupancy drop to 60-70%, while late fall (October-November) serves as a secondary shoulder period with moderate demand around 70-75% occupancy. Professional revenue management becomes crucial in this highly seasonal market, requiring sophisticated dynamic pricing strategies that maximize rates during peak periods while strategically lowering prices during slower months to maintain competitive occupancy levels. Successful Airbnb operators must implement automated pricing tools that respond to local events like Fantasy Fest, fishing tournaments, and cruise ship schedules, while also accounting for weather patterns and competitor pricing to optimize revenue per available room throughout Key West's distinct seasonal cycles.
Vacation Rental Management
Managing a vacation rental in Key West presents unique operational challenges that can quickly overwhelm self-managing owners, particularly during the island's peak season when same-day turnovers are common and guests expect immediate responses to issues ranging from air conditioning failures in the humid subtropical climate to problems with saltwater-corroded fixtures and hurricane-damaged outdoor amenities. The remote island location creates logistical nightmares for sourcing replacement parts, coordinating emergency repairs, and managing the intensive cleaning schedules required between guests, while the 24/7 nature of hospitality demands means owners must be available around the clock to handle everything from late-night lockout situations to early morning noise complaints in densely packed neighborhoods like Old Town. The combination of harsh marine environment, aging infrastructure typical of historic Key West properties, and guests who pay premium rates expecting luxury resort-level service creates a perfect storm where a single maintenance delay or communication lapse can result in devastating reviews that destroy years of reputation building. Full-service property management becomes essential rather than optional in this market, as professional managers maintain local vendor networks, provide round-the-clock guest support, implement systematic preventive maintenance programs, and possess the expertise to navigate Key West's unique regulatory environment while ensuring the consistent 5-star experience necessary to command top-tier rates and maintain truly passive income in one of Florida's most competitive vacation rental markets.
Attractions and Amenities
Key West's tourism revolves around four primary attractions that demand specific property amenities to maximize guest satisfaction and revenue: the historic Mallory Square sunset celebration requires properties to offer early check-in and late checkout options since guests often arrive specifically for evening festivities, while Duval Street's vibrant nightlife scene necessitates soundproofing, blackout curtains, and late-night concierge services for guests returning from bars and clubs. The crystal-clear waters surrounding Fort Zachary Taylor Beach and Smathers Beach drive demand for properties equipped with beach gear rentals, outdoor shower facilities, gear storage areas, and pool/hot tub amenities for post-beach relaxation, while the Ernest Hemingway House and Museum, along with other historic attractions, attracts culturally-minded travelers who value high-speed Wi-Fi for sharing experiences, comfortable common areas for planning daily itineraries, and knowledgeable local recommendations from property staff. Properties that align their amenities with these specific attractions—offering beach equipment for water enthusiasts, quiet retreat spaces for culture seekers, and flexible services for nightlife participants—will command premium rates and higher occupancy by directly serving the practical needs created by Key West's unique blend of beach paradise, literary history, and legendary nightlife.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573