Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Kaunakakai, Hawaii

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Kaunakakai, Hawaii Short Term Rental Overview

Airbnb Market
Kaunakakai, Hawaii presents an exceptional short-term rental investment opportunity driven by its unique position as Molokai's primary town and gateway to authentic Hawaiian experiences that mainland tourists increasingly seek. Property owners can capitalize on occupancy rates averaging 75-85% during peak seasons, with average daily rates ranging from $180-$320 depending on property type and proximity to the harbor, generating potential annual revenues of $48,000-$87,000 for well-positioned properties. The location's strategic advantages include limited hotel inventory on Molokai, creating reduced competition and premium pricing power, while its authentic small-town atmosphere and access to pristine beaches, cultural sites, and outdoor activities attract high-spending visitors seeking alternatives to overcrowded Maui and Oahu destinations. Current market dynamics show strong demand growth of 15-20% annually as travelers prioritize unique, less commercialized Hawaiian experiences, while the limited supply of quality short-term rentals in Kaunakakai creates a supply-demand imbalance that supports sustained rate premiums and consistent booking performance throughout the year.
Short Term Rental Regulations
Navigating short-term rental regulations in Kaunakakai, Hawaii requires careful attention to Maui County's complex and evolving zoning laws, permit requirements, and tax obligations that can result in substantial fines, legal action, or forced closure of your rental operation if not properly managed. The county's strict enforcement of transient vacation rental (TVR) permits, combined with Hawaii's general excise tax, transient accommodations tax, and specific zoning restrictions in residential areas, creates a regulatory maze that changes frequently and varies significantly by property location and type. Non-compliance can lead to penalties exceeding $10,000 per violation, cease and desist orders, and potential criminal charges, making it essential to stay current with all local ordinances, state tax requirements, and permit renewals. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing, permitting, tax collection and remittance, and ongoing legal compliance are handled expertly on your behalf, allowing you to enjoy the income from your property while maintaining full regulatory compliance and peace of mind.
Occupancy Rates
Kaunakakai, Hawaii experiences distinct seasonal patterns with peak tourist seasons occurring during winter months (December through March) when mainland visitors escape cold weather, and summer months (June through August) coinciding with family vacation periods, typically achieving occupancy rates of 75-85% during these high-demand windows. The shoulder seasons of April-May and September-November see occupancy rates drop to 50-65% as tourist traffic diminishes, while the slowest period often occurs in late fall (October-November) when weather patterns can be unpredictable and fewer travelers visit Molokai. Professional revenue management becomes crucial for Airbnb operators in Kaunakakai to navigate these fluctuations through dynamic pricing strategies that maximize rates during peak periods while offering competitive pricing during slower months to maintain steady bookings. Effective revenue management involves analyzing local events, weather patterns, and competitor pricing to adjust rates in real-time, ensuring properties remain attractive to price-sensitive travelers during shoulder seasons while capturing premium rates when demand peaks, ultimately maintaining annual occupancy rates above 65% despite the inherent seasonality of this remote Hawaiian destination.
Vacation Rental Management
Managing a vacation rental in Kaunakakai presents unique operational challenges that can quickly overwhelm self-managing owners and jeopardize their investment returns. The remote location on Molokai means that coordinating guest turnover becomes a logistical nightmare, with limited local cleaning services, potential flight delays affecting check-in schedules, and the need to personally handle key exchanges and property walkthroughs across multiple time zones. The 24/7 communication demands are particularly brutal when you're fielding guest emergencies about broken air conditioning, plumbing issues, or power outages while you're sleeping on the mainland, knowing that delayed responses can result in scathing reviews that destroy your listing's visibility. Maintenance challenges are amplified by Kaunakakai's isolation, where finding qualified contractors requires extensive vetting, parts and supplies take days to arrive, and emergency repairs during peak season can cost triple the normal rate while leaving guests stranded in subpar conditions. In this ultra-competitive vacation rental market where travelers expect flawless experiences and instant responses, attempting to self-manage from afar inevitably leads to operational breakdowns, guest dissatisfaction, and revenue loss that far exceeds the cost of professional property management services that provide local expertise, immediate response capabilities, and the systems necessary to maintain the 5-star reputation essential for sustainable passive income.
Attractions and Amenities
Kaunakakai, the main town on Molokai, serves as the gateway to several unique attractions that require specific property amenities to maximize guest satisfaction and revenue potential. The town's central location provides access to Papohaku Beach, one of Hawaii's longest white sand beaches located on the island's west end, which necessitates properties offering beach gear rentals, outdoor shower facilities, and sand-removal stations for guests returning from day-long beach excursions. Visitors also come to experience the historic Kaunakakai Wharf and downtown area with its authentic Hawaiian small-town atmosphere, requiring properties to provide easy parking, local area guides, and early check-in/late check-out flexibility to accommodate inter-island ferry schedules. The nearby Halawa Valley and its ancient fishponds attract culturally-minded travelers seeking hiking and historical experiences, making properties with gear storage, laundry facilities for muddy clothes, and detailed trail information essential. Additionally, many guests use Kaunakakai as a base for exploring the island's remote areas and the famous Kalaupapa Peninsula, requiring properties to offer packed lunch preparation areas, cooler rentals, reliable Wi-Fi for booking tours and transportation, and comfortable common areas where guests can plan their adventures and share experiences with other travelers exploring Molokai's untouched landscapes.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573