Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Holualoa, Hawaii

Schedule a Call

Holualoa, Hawaii Short Term Rental Overview

Airbnb Market
Holualoa presents an exceptional short-term rental investment opportunity with average daily rates consistently exceeding $400-500 for well-positioned properties, driven by its unique positioning as Kona's premier coffee country destination just minutes from world-class beaches and the international airport. The area's limited inventory of vacation rentals, combined with year-round demand from coffee enthusiasts, cultural tourists, and luxury travelers seeking authentic Hawaiian experiences, creates a supply-demand imbalance that supports occupancy rates of 75-85% during peak seasons. Properties in Holualoa command premium pricing due to the location's elevation providing cooler temperatures, stunning ocean views, and proximity to renowned coffee farms, art galleries, and the historic Holualoa Village, while maintaining easy access to Kailua-Kona's restaurants and activities. Recent market data indicates that strategically marketed properties in this micro-market generate 20-30% higher revenue per available room compared to standard Kona coastal rentals, with the added benefit of attracting repeat guests who value the area's tranquil, upscale atmosphere and cultural authenticity, resulting in lower marketing costs and higher profit margins for discerning property owners.
Short Term Rental Regulations
Short-term rental regulations in Holualoa, Hawaii are governed by a complex web of county ordinances, state tax requirements, and zoning restrictions that can change without warning, leaving property owners vulnerable to substantial fines, legal action, and forced closure of their rental operations if they fail to maintain proper permits, collect and remit transient accommodation taxes, or violate occupancy limits and operational requirements. The consequences of non-compliance can be severe, including penalties of thousands of dollars per violation, retroactive tax assessments with interest, and potential criminal charges for operating without proper licensing. However, when you partner with a professional short-term rental management service, you can rest assured that all aspects of legal compliance are handled expertly on your behalf, from obtaining and maintaining the necessary permits and licenses to ensuring timely tax filings and payments, monitoring regulatory changes, and implementing operational procedures that keep your property in full compliance with all local, county, and state requirements, allowing you to enjoy the benefits of your investment without the stress and risk of navigating the regulatory landscape alone.
Occupancy Rates
Holualoa, Hawaii experiences distinct seasonal patterns with peak tourist seasons occurring during winter months (December through March) when mainland visitors escape cold weather, and summer months (June through August) coinciding with family vacation periods, typically achieving occupancy rates of 80-90% during these periods. The shoulder seasons of April-May and September-November see moderate demand with occupancy rates dropping to 60-75%, while the slowest period occurs in late spring (late April-May) and early fall (September-October) when occupancy can fall to 50-65% as fewer tourists visit due to increased rainfall and less favorable weather conditions. Professional revenue management becomes crucial during these fluctuations, requiring dynamic pricing strategies that maximize revenue during peak periods by capitalizing on high demand while strategically lowering rates during slower seasons to maintain competitive occupancy levels. Effective revenue management in Holualoa must account for local factors such as coffee harvest season, cultural events, and weather patterns, utilizing data-driven pricing algorithms that adjust rates daily based on booking pace, competitor analysis, and seasonal demand forecasting to ensure properties remain profitable year-round rather than experiencing significant revenue drops during the inevitable low-demand periods that characterize this tropical market.
Vacation Rental Management
Managing a vacation rental in Holualoa presents unique operational challenges that can quickly overwhelm property owners and jeopardize their investment returns. The remote location on Hawaii's Big Island makes coordinating same-day guest turnovers extremely difficult, as finding reliable local cleaning crews and maintenance staff who can respond within the tight 4-6 hour window between checkout and check-in often proves impossible, leading to delayed arrivals and negative reviews. The 5-6 hour time difference with the mainland means that urgent guest communications—from lockout emergencies to hot water failures—frequently occur during owners' sleeping hours, creating response delays that can escalate minor issues into booking cancellations and damage claims. Maintenance challenges are amplified by Holualoa's tropical climate and volcanic environment, where salt air accelerates equipment corrosion, frequent power outages can damage electronics, and specialized repair parts often require expensive overnight shipping from Honolulu or the mainland, turning simple fixes into multi-day ordeals. Without local expertise in Hawaiian vacation rental regulations, cultural sensitivities, and established vendor relationships, self-managing owners find themselves constantly firefighting operational crises rather than enjoying passive income, making full-service property management not just a luxury but an essential investment protection strategy that ensures consistent 5-star guest experiences and maximizes revenue potential in this highly competitive luxury market.
Attractions and Amenities
Holualoa's primary attractions center around the historic Holualoa Village with its renowned art galleries and coffee farms, the world-famous Kona coffee plantations offering tours and tastings, Kealakekua Bay for snorkeling and kayaking adventures, and the nearby beaches along the Kona coast for swimming and sunset viewing. To maximize revenue from guests visiting these specific attractions, properties must provide essential amenities including secure storage for snorkeling gear and beach equipment, early morning coffee service and grab-and-go breakfast options for guests heading to dawn coffee farm tours, reliable transportation information or shuttle services since attractions are spread across the mountainside and coast, outdoor gear cleaning and drying areas for water sports equipment, and comfortable outdoor spaces like lanais or patios where guests can enjoy their locally-purchased coffee while planning their next gallery visit or beach excursion. Additionally, properties should offer local area guides, maps of the art walk route, and partnerships with activity providers to help guests seamlessly experience Holualoa's unique blend of cultural, agricultural, and coastal attractions while ensuring they return to a well-equipped home base that enhances rather than hinders their exploration of this distinctive Big Island destination.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573