Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Hilliard, Florida

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Hilliard, Florida Short Term Rental Overview

Airbnb Market
Hilliard, Florida presents an exceptional short-term rental investment opportunity driven by its strategic positioning along the I-10 corridor between Jacksonville and Tallahassee, creating consistent demand from business travelers, government contractors, and tourists seeking affordable alternatives to urban hotel markets. Property owners can capitalize on occupancy rates averaging 65-75% annually, with daily rates ranging from $85-$150 depending on property size and amenities, translating to gross monthly revenues of $1,800-$3,500 for well-positioned properties. The market benefits from limited hotel inventory in the immediate area, forcing travelers to choose between expensive Jacksonville accommodations 45 minutes away or budget-friendly short-term rentals in Hilliard, creating a supply-demand imbalance that favors property owners. Additionally, the area's proximity to outdoor recreation sites like Little Talbot Island State Park and the Timucuan Ecological Preserve generates weekend leisure demand, while the growing logistics and distribution sector along the I-10 corridor ensures steady weekday bookings from corporate travelers, resulting in a diversified revenue stream that can generate 15-25% annual returns on investment with proper property management and marketing strategies.
Short Term Rental Regulations
Short-term rental regulations in Hilliard, Florida, operate under Nassau County's jurisdiction and involve a complex web of zoning restrictions, business licensing requirements, and tax obligations that can change without notice, leaving property owners vulnerable to costly fines, legal action, and forced closure of their rental operations if they fail to maintain proper compliance with local ordinances, state tax collection mandates, and evolving safety standards. The intricate nature of these regulations, combined with the potential for significant financial penalties and the time-consuming process of navigating municipal bureaucracy, creates substantial risk for individual property owners who attempt to manage compliance independently. However, professional short-term rental management services eliminate these concerns entirely by taking full responsibility for obtaining and maintaining all necessary permits, ensuring ongoing compliance with local zoning laws, handling tax collection and remittance to appropriate authorities, and staying current with regulatory changes to protect your investment and provide complete peace of mind.
Occupancy Rates
Hilliard, Florida experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during the winter months from December through March when visitors escape colder northern climates, and again during summer months from June through August when families take vacations and enjoy the area's outdoor recreational opportunities. The shoulder seasons of April-May and September-November typically see reduced demand and lower occupancy rates as tourist activity diminishes between these peak periods. Professional revenue management and dynamic pricing strategies are crucial for Airbnb hosts in Hilliard to maximize occupancy year-round by automatically adjusting rates based on local demand patterns, competitor pricing, and seasonal trends—raising prices during high-demand winter and summer periods while strategically lowering rates during slower shoulder seasons to attract budget-conscious travelers and maintain steady bookings. This data-driven approach helps hosts capture premium rates when demand is strong while preventing extended vacancy periods during traditionally slower months, ultimately optimizing annual revenue despite the market's inherent seasonality.
Vacation Rental Management
Self-managing a vacation rental in Hilliard, Florida presents significant operational challenges that can quickly overwhelm property owners and damage their investment returns. Guest turnover in this rural Nassau County location requires coordinating cleaning crews across greater distances with limited local service providers, often resulting in rushed turnarounds that compromise cleanliness standards and guest satisfaction. The 24/7 communication demands become particularly burdensome when dealing with guests unfamiliar with the area's limited cell service, rural road navigation, and seasonal weather patterns, requiring constant availability for directions, emergency assistance, and local recommendations that can interrupt personal time and professional obligations. Maintenance issues are amplified by Hilliard's remote location, where finding qualified contractors for HVAC, plumbing, or electrical problems often involves longer response times and higher service fees, while the area's humid subtropical climate accelerates wear on properties through mold, pest intrusion, and storm damage. Without professional property management handling these complex logistics, owners frequently find themselves trapped in reactive cycles of guest complaints, maintenance emergencies, and declining reviews that erode their 5-star reputation and transform what should be passive income into a demanding second job that ultimately reduces profitability in an increasingly competitive short-term rental market.
Attractions and Amenities
Hilliard, Florida's primary attractions center around the Nassau County Fairgrounds which hosts major events like the annual county fair and rodeo competitions, the nearby Amelia Island beaches just 20 minutes away, the extensive network of ATV and off-road trails in the surrounding rural areas, and the historic downtown district with its antique shops and local festivals. To effectively serve guests visiting these attractions, rental properties must offer specific amenities including secure storage for ATVs, dirt bikes, and outdoor equipment, outdoor shower facilities and mudroom areas for cleaning off after trail riding, beach gear such as chairs, umbrellas, and coolers for day trips to Amelia Island, ample parking for trailers and recreational vehicles, high-speed Wi-Fi for guests planning daily activities and sharing experiences, and flexible check-in/check-out times to accommodate early morning trail rides or late-night returns from fairground events. Properties that align these targeted amenities with Hilliard's unique combination of rural recreation, beach proximity, and seasonal events will capture higher occupancy rates and premium pricing from guests who specifically choose this destination for its outdoor adventure opportunities and small-town charm.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573