Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Greenville, South Carolina

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Greenville, South Carolina Short Term Rental Overview

Airbnb Market
Greenville, South Carolina presents an exceptional short-term rental investment opportunity driven by robust tourism growth, with visitor spending increasing 23% annually over the past three years, and a strategic location that attracts both leisure and business travelers to the thriving downtown district and nearby Blue Ridge Mountains. Property owners can capitalize on average daily rates of $150-$200 for well-positioned units, significantly outperforming traditional long-term rental yields by 40-60%, while the city's limited hotel inventory of approximately 3,200 rooms creates sustained demand pressure that benefits short-term rental operators. The market demonstrates strong occupancy rates averaging 75-80% year-round, bolstered by Greenville's emergence as a major corporate hub with companies like BMW, Michelin, and GE establishing significant operations, generating consistent business travel demand that complements the leisure market driven by Falls Park, the Liberty Bridge, and proximity to Asheville's tourism corridor. With median home appreciation of 8.2% annually and short-term rental revenue potential of $35,000-$55,000 per year for a typical 2-3 bedroom property, owners can achieve cash-on-cash returns exceeding 12-15% while building long-term equity in one of the Southeast's fastest-growing metropolitan areas.
Short Term Rental Regulations
Short-term rental regulations in Greenville, South Carolina involve a complex web of city ordinances, zoning restrictions, and permit requirements that can vary significantly by neighborhood and property type, with violations potentially resulting in substantial fines, forced closure of your rental operation, and legal complications that could jeopardize your investment. The regulatory landscape is constantly evolving, with new rules regarding occupancy limits, parking requirements, noise ordinances, and tax obligations being implemented regularly, making it nearly impossible for individual property owners to stay current with all compliance requirements while managing their day-to-day rental operations. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing, permitting, tax collection and remittance, and ongoing legal compliance issues are handled expertly on your behalf, allowing you to enjoy the income from your property without the stress and risk of navigating the complex regulatory environment alone.
Occupancy Rates
Greenville, South Carolina experiences distinct seasonal patterns in Airbnb occupancy, with peak tourist seasons occurring during spring (March-May) and fall (September-November) when mild weather attracts visitors to explore the city's downtown attractions, Falls Park on the Reedy, and nearby Blue Ridge Mountains. Summer months see moderate demand driven by family vacations and outdoor activities, while winter represents the slowest shoulder season with significantly reduced occupancy rates as fewer tourists visit due to cooler temperatures and limited outdoor appeal. Professional revenue management becomes crucial during these fluctuations, requiring hosts to implement dynamic pricing strategies that maximize rates during high-demand periods like spring festivals and fall foliage season, while strategically lowering prices during winter months to attract budget-conscious travelers and maintain cash flow. Successful Airbnb operators in Greenville must continuously adjust their pricing based on local events, weather patterns, and market competition, often increasing rates by 20-40% during peak seasons and offering competitive discounts during slower periods to achieve optimal year-round occupancy rates that typically range from 45-65% annually depending on property type and location within the market.
Vacation Rental Management
Self-managing a vacation rental in Greenville, South Carolina presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The city's booming tourism industry, driven by attractions like Falls Park on the Reedy and the vibrant downtown scene, creates intense guest turnover that demands precise coordination of cleaning crews, maintenance teams, and supply restocking between same-day checkouts and check-ins—a logistical nightmare that becomes exponentially more complex during peak seasons when properties may turn over daily. The expectation for immediate responses to guest inquiries, emergency situations, and booking requests requires true 24/7 availability, meaning owners sacrifice personal time, vacations, and sleep to maintain competitiveness against professionally managed properties that offer instant support. Maintenance issues in Greenville's humid subtropical climate—from HVAC failures during sweltering summers to plumbing problems and pest control—demand immediate professional attention and established vendor relationships that individual owners struggle to maintain, often resulting in delayed repairs that generate negative reviews and lost bookings. In this saturated market where guests have countless options and expect hotel-level service, the operational complexity of self-management inevitably leads to inconsistent guest experiences, declining reviews, and reduced occupancy rates, making full-service property management not just a convenience but an absolute necessity for maintaining the 5-star reputation and truly passive income that successful vacation rental investments require.
Attractions and Amenities
Greenville's tourism centers around four primary attractions: the iconic Falls Park on the Reedy with its stunning waterfall and Liberty Bridge, the vibrant Main Street downtown district featuring world-class dining and shopping, the extensive Swamp Rabbit Trail for cycling and walking enthusiasts, and the Peace Center for performing arts that draws visitors from across the Southeast. To maximize revenue from guests visiting these specific attractions, properties must offer bike storage and repair stations for Swamp Rabbit Trail users, downtown parking passes or shuttle services for Main Street and Peace Center visitors, outdoor gear storage for Falls Park explorers, early breakfast options for active guests heading to the trail at dawn, and concierge services that can secure last-minute theater tickets and restaurant reservations. Additionally, properties should provide high-speed Wi-Fi for guests sharing their Falls Park photos on social media, fitness facilities for health-conscious trail users, and flexible check-in/check-out times to accommodate evening theater performances and early morning outdoor activities, as these amenities directly support the specific activities that bring visitors to Greenville and encourage longer stays and repeat bookings.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573