Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Gilbert, Arizona

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Gilbert, Arizona Short Term Rental Overview

Airbnb Market
Gilbert, Arizona presents exceptional short-term rental investment opportunities driven by its strategic location within the Phoenix metropolitan area, consistently ranking among America's safest cities and attracting high-spending leisure and business travelers year-round. Property owners can capitalize on average daily rates ranging from $150-$300 depending on property size and amenities, with occupancy rates typically exceeding 70% during peak seasons due to Gilbert's proximity to major attractions including Scottsdale's entertainment districts, Phoenix Sky Harbor International Airport, and numerous spring training facilities. The market benefits from strong demographic fundamentals, including a median household income 40% above the national average and a growing population of affluent families seeking premium accommodations, while the city's business-friendly policies and robust tourism infrastructure support sustainable revenue growth. Conservative projections indicate annual gross rental yields of 12-18% for well-positioned properties, significantly outperforming traditional long-term rental returns of 6-8%, particularly when leveraging Gilbert's appeal to corporate travelers, sports tourists, and families visiting Arizona State University and nearby recreational destinations.
Short Term Rental Regulations
Gilbert, Arizona's short-term rental regulations require property owners to navigate a complex web of zoning restrictions, permit applications, tax obligations, and ongoing compliance requirements that can change without notice, leaving unprepared owners vulnerable to hefty fines, legal action, and forced closure of their rental operations. The city mandates specific permits, imposes strict occupancy limits, requires detailed record-keeping, and enforces neighborhood compatibility standards that vary by location, while also requiring compliance with state and county tax collection responsibilities that can result in significant penalties if mishandled. However, partnering with a professional short-term rental management service eliminates these risks entirely, as experienced managers stay current with all regulatory changes, handle permit applications and renewals, ensure proper tax collection and remittance, maintain required documentation, and provide ongoing compliance monitoring so property owners can enjoy their investment income with complete peace of mind knowing all legal obligations are expertly managed on their behalf.
Occupancy Rates
Gilbert, Arizona experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during the winter months from December through March when visitors escape colder climates to enjoy the area's mild desert weather, and again during spring training season in February and March when baseball fans flock to nearby Cactus League facilities. Summer months from June through August represent the slowest shoulder season as extreme heat deters many tourists, while fall months of September through November see moderate occupancy as temperatures begin to cool. Professional revenue management becomes essential during these fluctuations, requiring hosts to implement dynamic pricing strategies that maximize rates during high-demand winter periods while offering competitive pricing during slower summer months to maintain occupancy. Effective revenue management involves analyzing local events, weather patterns, and competitor pricing to adjust rates in real-time, ensuring properties remain attractive to budget-conscious summer travelers while capitalizing on premium pricing opportunities during peak winter demand, ultimately maintaining consistent year-round revenue despite Gilbert's pronounced seasonal tourism patterns.
Vacation Rental Management
Managing a vacation rental in Gilbert, Arizona presents formidable operational challenges that can quickly overwhelm property owners and jeopardize their investment returns. The rapid guest turnover common in this Phoenix suburb demands precise coordination of cleaning crews, maintenance teams, and supply restocking within tight 2-4 hour windows between bookings, often complicated by Arizona's extreme heat that can delay outdoor work and strain HVAC systems requiring immediate attention. The 24/7 communication demands are particularly brutal, as guests expect instant responses to issues ranging from pool equipment malfunctions during scorching summer months to air conditioning failures that can render properties uninhabitable, while time zone differences with East Coast travelers create round-the-clock pressure for immediate problem resolution. Maintenance challenges are amplified by Gilbert's harsh desert climate, where pool systems require constant chemical balancing, outdoor furniture deteriorates rapidly under intense UV exposure, and cooling systems work overtime leading to frequent breakdowns that can trigger negative reviews and booking cancellations if not addressed within hours. Without professional property management handling these complex, time-sensitive operations, owners find themselves trapped in a cycle of reactive crisis management rather than enjoying passive income, ultimately watching their property's reputation and revenue potential erode in Gilbert's increasingly competitive short-term rental market where guests have numerous alternatives and zero tolerance for operational failures.
Attractions and Amenities
Gilbert's primary tourist attractions center around Riparian Preserve at Water Ranch, a 110-acre wetland habitat perfect for birdwatching and nature photography; the historic Heritage District downtown featuring local shops, restaurants, and community events; Freestone District Park with its extensive recreational facilities including fishing lakes and sports complexes; and close proximity to Phoenix-area golf courses and spring training facilities. To maximize revenue from guests visiting these attractions, properties must offer early morning coffee service and grab-and-go breakfast options for dawn birdwatchers heading to the Preserve, secure bike storage and repair stations for guests cycling the extensive trail systems, high-speed Wi-Fi and charging stations for nature photographers uploading content, outdoor gear storage for fishing equipment and sports gear, pool and spa amenities for post-activity relaxation, and flexible check-in/check-out times to accommodate varying sports schedules and outdoor activity timing, while providing local maps, trail guides, and current wildlife spotting information to enhance guests' exploration of Gilbert's unique desert recreation opportunities.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573