Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Germantown, Tennessee

Schedule a Call

Germantown, Tennessee Short Term Rental Overview

Airbnb Market
Germantown, Tennessee presents an exceptional short-term rental investment opportunity driven by its strategic proximity to Memphis's central business district, consistently high occupancy rates exceeding 75%, and average daily rates of $150-200 that significantly outperform traditional long-term rental yields by 40-60%. The market benefits from sustained demand from corporate travelers utilizing nearby FedEx headquarters and medical professionals visiting St. Jude Children's Research Hospital, while leisure guests are drawn to the area's upscale shopping at Saddle Creek and easy access to Beale Street entertainment. Property owners in Germantown's desirable residential neighborhoods can capitalize on the city's affluent demographics, excellent school ratings, and low crime statistics that command premium nightly rates, with well-positioned properties generating annual revenues of $35,000-50,000 compared to traditional rental income of $20,000-25,000. The combination of Memphis's growing tourism sector, limited hotel inventory in Germantown proper, and the area's reputation as a safe, family-friendly destination creates a supply-demand imbalance that consistently drives higher occupancy rates and allows property owners to maintain competitive pricing while achieving superior returns on their real estate investment.
Short Term Rental Regulations
Germantown, Tennessee has specific zoning ordinances and permitting requirements for short-term rentals that property owners must navigate carefully, as violations can result in significant fines, forced closure of your rental operation, and potential legal complications that could impact your property's value and your personal liability. The city's regulations regarding occupancy limits, parking requirements, noise ordinances, and business licensing are subject to change and can be particularly complex when dealing with residential zoning districts, homeowners association restrictions, and state tax obligations including sales tax collection and remittance. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing requirements, permit applications, tax compliance, and ongoing regulatory monitoring are handled expertly on your behalf, allowing you to enjoy the income benefits of your investment property while maintaining full legal compliance without the stress and risk of managing these complex requirements yourself.
Occupancy Rates
Germantown, Tennessee experiences distinct seasonal patterns in Airbnb occupancy, with peak tourist seasons occurring during spring (March-May) and fall (September-November) when mild weather attracts visitors to the Memphis metropolitan area for outdoor activities, festivals, and business travel, while summer months see moderate demand despite higher temperatures due to family vacations and corporate events. The slower shoulder seasons typically fall during winter months (December-February) when colder weather and fewer local attractions result in decreased tourism and business travel to the area. Professional revenue management becomes essential during these fluctuating periods, as hosts must strategically adjust pricing to capture maximum revenue during peak seasons while maintaining competitive rates during slower periods to sustain occupancy levels. Dynamic pricing strategies that respond to local events, weather patterns, and market demand are crucial for Germantown Airbnb operators to optimize their revenue throughout the year, automatically increasing rates during high-demand periods like Beale Street Music Festival season or major conferences in nearby Memphis, while lowering prices during winter months to attract budget-conscious travelers and maintain steady cash flow during traditionally slower periods.
Vacation Rental Management
Self-managing a vacation rental in Germantown, Tennessee presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The affluent Memphis suburb's discerning guests expect immediate responses to inquiries and issues at all hours, creating a 24/7 communication burden that disrupts personal life and vacation time, while delayed responses can result in negative reviews that devastate bookings in this competitive market. Guest turnover in Germantown's premium rental market demands meticulous same-day cleaning, restocking, and property inspections between stays, often requiring coordination with multiple vendors on short notice, particularly challenging given the area's limited pool of reliable service providers familiar with luxury property standards. Maintenance issues become critical emergencies when they occur during guest stays, requiring immediate professional intervention that can be costly and difficult to arrange, especially for out-of-town owners who must rely on unfamiliar local contractors or risk guest dissatisfaction. The combination of Germantown's high-end market expectations, the complexity of coordinating multiple service providers, and the constant pressure of maintaining immediate responsiveness makes full-service property management not merely convenient but essential for preserving the 5-star reputation necessary to command premium rates and achieve true passive income in this sophisticated rental market.
Attractions and Amenities
Germantown's primary attractions center around the Germantown Greenway trail system for outdoor enthusiasts, the upscale Saddle Creek shopping and dining district, Shelby Farms Park (one of the largest urban parks in America) just minutes away, and the historic Germantown Performing Arts Centre which hosts concerts and theatrical productions year-round. To maximize revenue from guests visiting these specific destinations, properties must offer secure bike storage and repair stations for Greenway users, covered parking and concierge services for shoppers frequenting Saddle Creek's boutiques and restaurants, outdoor gear storage and pet-friendly accommodations for Shelby Farms visitors who bring families and dogs to enjoy the park's extensive recreational facilities, and flexible check-in/check-out times plus premium Wi-Fi for business travelers and cultural tourists attending evening performances at GPAC who need reliable connectivity for work or sharing their experiences on social media.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573