Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Gallup, New Mexico

Schedule a Call

Gallup, New Mexico Short Term Rental Overview

Airbnb Market
Gallup, New Mexico presents an exceptional short-term rental investment opportunity driven by its strategic position as the gateway to the Southwest's most visited attractions, generating consistent year-round demand that translates to superior revenue potential for property owners. The city's proximity to iconic destinations like Canyon de Chelly, Chaco Culture National Historical Park, and the Navajo Nation creates a captive market of tourists seeking authentic accommodations, with average daily rates 15-25% higher than traditional long-term rental income when annualized. Gallup's limited hotel inventory of approximately 1,200 rooms cannot adequately serve the over 2 million annual visitors to the region, creating a supply-demand imbalance that benefits short-term rental operators with occupancy rates consistently exceeding 70% during peak seasons and maintaining 45-55% during off-peak periods. The city's designation as a key stop along Historic Route 66 adds another revenue stream through road trip travelers, while the growing medical tourism sector from the Navajo Nation and surrounding communities provides steady mid-week bookings that maximize revenue optimization. Property owners can expect gross rental yields of 12-18% annually, significantly outperforming traditional rental markets, with the added benefit of property appreciation in a market where real estate values have increased 8-12% year-over-year due to limited housing stock and growing tourism infrastructure investment.
Short Term Rental Regulations
Short-term rental regulations in Gallup, New Mexico involve a complex web of city ordinances, zoning restrictions, and permit requirements that can change without notice, leaving property owners vulnerable to costly fines, legal action, and forced closure of their rental operations if they fail to maintain proper compliance with business licenses, occupancy taxes, safety inspections, and neighborhood notification procedures. The financial and legal risks of non-compliance are substantial, as violations can result in penalties ranging from hundreds to thousands of dollars, plus the potential loss of rental income during enforcement periods, making it critical for owners to stay current with evolving municipal codes, state tax obligations, and federal regulations that govern short-term rentals. However, professional property management services eliminate these compliance risks entirely by handling all aspects of licensing, permit renewals, tax collection and remittance, regulatory monitoring, and legal adherence, allowing owners to generate rental income with complete peace of mind knowing that experienced professionals are managing every detail of regulatory compliance on their behalf.
Occupancy Rates
Gallup, New Mexico experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during summer months (June through August) when families travel for vacations and outdoor activities, and during major cultural events like the Inter-Tribal Indian Ceremonial in August and Gallup's balloon rallies. Spring (March-May) also sees elevated demand as travelers visit nearby attractions like Canyon de Chelly and take advantage of mild weather for exploring the region's Native American heritage sites and Route 66 attractions. Shoulder seasons typically fall during late fall and winter months (November through February), when occupancy rates can drop significantly due to colder weather and reduced tourist activity, though some demand persists from business travelers and visitors to nearby ski areas. Professional revenue management and dynamic pricing strategies are crucial for Airbnb hosts in Gallup to maximize revenue year-round by adjusting rates based on local events, seasonal demand fluctuations, and competitor pricing, allowing them to capture premium rates during peak periods while maintaining competitive pricing during slower months to sustain occupancy levels and generate consistent income despite the market's inherent seasonality.
Vacation Rental Management
Managing a vacation rental in Gallup, New Mexico presents unique operational challenges that can quickly overwhelm property owners attempting self-management in this high-traffic tourist corridor along Historic Route 66. Guest turnover becomes particularly demanding during peak seasons when travelers visit nearby attractions like El Morro National Monument and Chaco Culture National Historical Park, requiring same-day cleaning, restocking, and property inspections between bookings that often occur with minimal notice. The 24/7 communication demands intensify due to Gallup's position as a major stopover point for cross-country travelers who arrive at all hours with urgent needs for check-in assistance, local recommendations, or emergency support, while the area's spotty cell coverage can create communication gaps that lead to frustrated guests and negative reviews. Maintenance challenges are compounded by Gallup's high desert climate with extreme temperature fluctuations, frequent dust storms that require constant HVAC filter changes, and the difficulty of finding reliable local contractors for urgent repairs, especially during busy tourist seasons when service providers are stretched thin. Without professional property management handling these complex logistics, owners risk the cascade of negative reviews, declining occupancy rates, and revenue loss that can destroy years of investment, making full-service management not just a convenience but an essential requirement for maintaining the consistent 5-star guest experience and truly passive income stream that successful vacation rentals demand in this competitive southwestern market.
Attractions and Amenities
Gallup's primary tourist attractions center around the historic Route 66 corridor with its iconic trading posts and vintage motels, the nearby Red Rock Park which hosts major Native American cultural events and powwows, El Rancho Hotel's Hollywood Western heritage, and the extensive Native American art galleries and jewelry shops throughout downtown's historic district. To maximize revenue from visitors to these attractions, properties must offer secure storage for valuable Native American art and jewelry purchases, reliable high-speed Wi-Fi for guests sharing cultural experiences and Route 66 road trip photos on social media, early check-in and late check-out options to accommodate powwow and cultural event schedules that often run from dawn to dusk, climate-controlled spaces to protect purchased artwork and crafts, and knowledgeable local concierge services to guide guests to authentic trading posts and cultural experiences while helping them navigate the timing of seasonal ceremonies and events at Red Rock Park.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573