Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Friendsville, Tennessee

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Friendsville, Tennessee Short Term Rental Overview

Airbnb Market
Friendsville, Tennessee presents an exceptional short-term rental investment opportunity driven by its strategic proximity to Great Smoky Mountains National Park and the rapidly expanding Knoxville metropolitan area, creating consistent year-round demand that translates to average daily rates 15-20% higher than comparable rural markets in East Tennessee. Property owners can capitalize on the area's unique position as a gateway community where visitors seek authentic mountain experiences while maintaining access to urban amenities, resulting in occupancy rates typically exceeding 70% during peak seasons and maintaining 45-55% occupancy during off-peak periods. The local market benefits from limited hotel inventory and increasing corporate travel to nearby Oak Ridge National Laboratory and University of Tennessee research facilities, while outdoor recreation demand continues to surge post-pandemic, with vacation rental revenue per available room growing 23% annually in the broader Blount County region. Current market analysis indicates that well-positioned properties in Friendsville generate gross rental yields of 12-18% annually, significantly outperforming traditional long-term rental returns of 6-8%, while the area's affordable property acquisition costs and Tennessee's favorable tax environment create an optimal investment climate for maximizing cash flow and long-term appreciation potential.
Short Term Rental Regulations
Short-term rental regulations in Friendsville, Tennessee involve a complex web of local zoning ordinances, permitting requirements, and tax obligations that can change without warning, leaving property owners vulnerable to costly fines, legal action, or forced closure of their rental operations if they fail to maintain proper compliance. The intricacies of navigating county regulations, state tax registration, occupancy limits, safety inspections, and neighbor notification requirements create a minefield of potential violations that can result in thousands of dollars in penalties and permanent damage to your rental business reputation. However, when you partner with a professional short-term rental management service, you can rest assured that all licensing, permitting, tax collection and remittance, and ongoing legal compliance monitoring are handled expertly on your behalf, allowing you to enjoy the income from your property while professionals ensure you remain fully compliant with all current and future regulatory requirements.
Occupancy Rates
Friendsville, Tennessee experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during late spring through early fall (May-September) when visitors flock to nearby Great Smoky Mountains National Park and Norris Lake for outdoor activities, fishing, and hiking, typically achieving occupancy rates of 75-85%. The shoulder seasons of March-April and October-November see moderate demand at 50-65% occupancy as weather becomes less predictable but still attracts visitors seeking fewer crowds and lower prices. Winter months (December-February) represent the slowest period with occupancy dropping to 30-45% due to cooler temperatures and reduced outdoor recreation opportunities, though holiday weekends can provide brief spikes in demand. Professional revenue management and dynamic pricing strategies are crucial for Friendsville Airbnb operators to navigate these seasonal fluctuations effectively, requiring hosts to adjust rates based on local events, weather forecasts, and competitor pricing while implementing minimum stay requirements during peak periods and offering attractive discounts during slower months to maintain consistent cash flow and maximize annual revenue despite the market's inherent seasonality.
Vacation Rental Management
Managing a vacation rental in Friendsville, Tennessee presents unique operational hurdles that can quickly overwhelm property owners, particularly given the area's proximity to Great Smoky Mountains National Park which creates intense seasonal demand fluctuations and rapid guest turnover cycles that require precise coordination of cleaning, restocking, and maintenance between stays. The remote mountain location compounds communication challenges, as guests frequently encounter issues with spotty cell service, unfamiliar rural roads, and wildlife encounters that demand immediate 24/7 response capabilities, while property owners struggle to provide real-time assistance from a distance. Maintenance becomes particularly complex in this region due to the combination of heavy guest usage during peak seasons, harsh mountain weather conditions that can cause sudden HVAC failures or plumbing issues, and the limited availability of reliable local contractors who understand vacation rental urgency, often leaving owners scrambling to address problems that directly impact guest experiences and online reviews. Without professional property management handling these intricate operational demands, even minor issues can cascade into negative reviews that devastate booking rates in Friendsville's highly competitive vacation rental market, where maintaining a consistent 5-star reputation is essential for achieving true passive income, making full-service management not merely helpful but absolutely critical for long-term success and profitability.
Attractions and Amenities
Friendsville, Tennessee's primary attractions center around the Great Smoky Mountains National Park access points, Chilhowee Lake recreational activities, the Foothills Parkway scenic drives, and nearby Townsend's outdoor adventure opportunities, making this destination a hub for nature enthusiasts and outdoor recreation seekers. To effectively serve guests visiting these specific attractions, rental properties must provide essential amenities including secure storage for hiking gear, fishing equipment, and bicycles, outdoor spaces with fire pits or grills for post-adventure gatherings, high-speed Wi-Fi for uploading photos and planning daily excursions, hot tubs or spa facilities for muscle recovery after long hiking days, fully equipped kitchens for preparing trail lunches and storing fresh catches from lake fishing, and early check-in/late check-out flexibility to accommodate sunrise hikes and sunset lake activities. Properties should also offer lake access amenities such as kayak storage, fishing rod holders, and outdoor shower facilities for cleaning up after water activities, while providing detailed local trail maps, weather monitoring capabilities, and partnerships with local outfitters to enhance the guest experience and justify premium pricing that reflects the property's alignment with the area's specific recreational draws.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573