Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Franklin, Tennessee

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Franklin, Tennessee Short Term Rental Overview

Airbnb Market
Franklin, Tennessee presents an exceptional short-term rental investment opportunity driven by its strategic proximity to Nashville's booming tourism market, consistently high occupancy rates averaging 75-80% annually, and premium nightly rates ranging from $150-$300 depending on property size and amenities. The city's unique positioning as a historic destination with Civil War battlefields, antebellum architecture, and a thriving downtown district attracts both leisure travelers seeking authentic Southern experiences and business travelers requiring upscale accommodations outside Nashville's congested core. Property owners in Franklin typically generate 40-60% higher revenue through short-term rentals compared to traditional long-term leasing, with annual gross yields often exceeding 12-15% due to the area's limited hotel inventory and growing demand from Nashville's 15+ million annual visitors who increasingly prefer alternative accommodations. The market benefits from year-round stability with peak seasons during CMA Music Festival, summer months, and fall foliage periods, while the city's affluent demographics and strict zoning regulations create natural barriers to oversupply, ensuring sustained pricing power and occupancy rates that consistently outperform state and national averages.
Short Term Rental Regulations
Franklin, Tennessee's short-term rental regulations involve a complex web of zoning restrictions, permit requirements, and operational standards that can vary significantly by neighborhood and property type, with the city frequently updating these rules to address community concerns and tourism impacts. Property owners face substantial risks including hefty fines, forced closure of their rental operations, legal liability, and potential loss of rental income if they fail to obtain proper permits, comply with occupancy limits, maintain required insurance coverage, or adhere to noise and parking ordinances that are strictly enforced by the city. However, partnering with a professional short-term rental management service eliminates these compliance headaches entirely, as experienced managers stay current on all local regulations, handle permit applications and renewals, ensure proper tax collection and remittance, maintain required documentation, and provide ongoing monitoring to keep your property fully compliant while you enjoy worry-free rental income.
Occupancy Rates
Franklin, Tennessee experiences distinct seasonal patterns in Airbnb occupancy, with peak tourist seasons occurring during spring (March-May) and fall (September-November) when visitors flock to experience the area's historic charm, pleasant weather, and vibrant music scene, while summer months see moderate demand from families and music tourists visiting nearby Nashville. The slower shoulder seasons typically fall during winter months (December-February) and late summer (July-August), when occupancy rates can drop significantly due to less favorable weather and reduced tourist activity. Professional revenue management becomes crucial during these fluctuations, as hosts must implement dynamic pricing strategies that maximize revenue during peak periods while maintaining competitive rates during slower months to sustain occupancy levels. Effective revenue management involves analyzing local events, seasonal trends, and competitor pricing to adjust rates in real-time, ensuring that properties remain attractive to guests year-round while optimizing income potential—this approach is particularly essential in Franklin's market where seasonal demand variations can dramatically impact annual profitability if not properly managed through strategic pricing adjustments and targeted marketing during off-peak periods.
Vacation Rental Management
Self-managing a vacation rental in Franklin, Tennessee presents overwhelming operational challenges that can quickly derail profitability and guest satisfaction in this highly competitive Nashville-adjacent market. Guest turnover demands meticulous coordination of cleaning crews, maintenance checks, and restocking between same-day bookings, while Franklin's popularity means properties often have back-to-back reservations with zero buffer time for addressing issues. The 24/7 communication burden becomes particularly intense given Franklin's appeal to diverse travelers across multiple time zones, requiring immediate responses to everything from Wi-Fi troubleshooting to emergency lockouts at 2 AM, often while owners are managing their primary careers or personal lives. Maintenance challenges are amplified by Franklin's historic charm and older properties that require specialized contractors familiar with local building codes and preservation requirements, plus the area's seasonal weather patterns that can cause sudden HVAC failures during peak booking periods. Without professional property management handling these intricate logistics, even minor delays in communication or maintenance response times result in negative reviews that devastate search rankings and revenue in Franklin's saturated short-term rental market, making full-service management not just convenient but absolutely essential for maintaining the 5-star reputation and truly passive income that successful vacation rental investment demands.
Attractions and Amenities
Franklin, Tennessee's tourism centers around four major attractions that drive visitor demand: the historic downtown Franklin district with its Civil War battlefield sites and antique shopping, the world-renowned music venues and recording studios that attract industry professionals and music enthusiasts, the scenic Natchez Trace Parkway for outdoor recreation, and the upscale Cool Springs Galleria area for shopping and dining. To maximize revenue from guests visiting these specific attractions, properties must offer high-speed Wi-Fi and dedicated workspace areas for music industry professionals conducting business remotely, secure storage for valuable musical instruments and recording equipment, bicycle storage and repair stations for Natchez Trace cyclists, early check-in and late check-out flexibility to accommodate recording studio schedules and battlefield tour times, premium parking for guests bringing equipment or shopping purchases, and concierge services with local connections to music venues, battlefield tour guides, and restaurant reservations in the competitive Cool Springs dining scene.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573