Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Columbus, Georgia

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Columbus, Georgia Short Term Rental Overview

Airbnb Market
Columbus, Georgia presents an exceptional short-term rental investment opportunity driven by its strategic position as a military hub anchored by Fort Moore (formerly Fort Benning), which generates consistent demand from military families, contractors, and visiting personnel requiring temporary housing solutions. The city's average daily rates for short-term rentals have increased 18% year-over-year, with occupancy rates consistently exceeding 75% due to limited hotel inventory and growing corporate travel to the region's expanding logistics and manufacturing sectors. Properties within a 15-minute radius of Fort Moore command premium rates of $120-180 per night, significantly outperforming traditional rental yields by 40-60%, while the city's affordable acquisition costs—with median home prices 35% below national averages—create favorable cash-on-cash returns exceeding 12% annually. Columbus's designation as a emerging tech corridor, coupled with major infrastructure investments including the $2.8 billion Fort Moore expansion and increased commercial flight capacity at Columbus Airport, positions property owners to capitalize on sustained demand growth while benefiting from rapid property appreciation in this undervalued market.
Short Term Rental Regulations
Short-term rental regulations in Columbus, Georgia involve a complex web of city ordinances, zoning restrictions, and permit requirements that can vary significantly by neighborhood and property type, with local laws frequently evolving as the city adapts to the growing vacation rental market. Property owners face potential fines, legal action, and forced closure of their rental operations if they fail to obtain proper business licenses, comply with occupancy limits, meet safety standards, or navigate the intricate zoning classifications that may prohibit short-term rentals in certain residential areas. Additionally, owners must stay current with tax obligations including local accommodation taxes, state sales taxes, and proper reporting procedures that can be overwhelming to manage independently. However, partnering with a professional short-term rental management service eliminates these compliance risks entirely, as experienced managers handle all aspects of licensing, permit applications, tax collection and remittance, regulatory monitoring, and ongoing legal compliance, ensuring your property operates within all local requirements while you enjoy worry-free rental income.
Occupancy Rates
Columbus, Georgia experiences distinct seasonal patterns in Airbnb occupancy rates, with peak tourist seasons occurring during spring (March-May) and fall (September-November) when mild weather attracts visitors to outdoor attractions like the Chattahoochee RiverWalk and Oxbow Meadows, while summer months see moderate occupancy due to family vacations and whitewater rafting activities despite higher temperatures. The slower shoulder seasons typically fall during winter months (December-February) when cooler weather reduces outdoor tourism, and late summer (July-August) when extreme heat can deter some visitors, resulting in occupancy rates that can drop 20-30% below peak periods. Professional revenue management becomes essential during these fluctuations, requiring dynamic pricing strategies that increase rates during high-demand periods like Fort Benning graduation ceremonies, Columbus State University events, and holiday weekends, while strategically lowering prices during slower periods to maintain competitive positioning and attract price-sensitive travelers. Successful Airbnb operators in Columbus must implement sophisticated pricing algorithms that account for local events, military schedules, university calendars, and seasonal weather patterns, adjusting rates weekly or even daily to optimize revenue per available night and maintain occupancy levels above 65-70% year-round, which is crucial for covering fixed costs and maximizing profitability in this moderately competitive market.
Vacation Rental Management
Self-managing a vacation rental in Columbus, Georgia presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. Guest turnover in this military-adjacent market demands precise coordination between Fort Benning personnel rotations, Chattahoochee River tourism peaks, and downtown business travelers, requiring same-day cleaning, restocking, and quality inspections that often conflict with owners' primary work schedules. The 24/7 communication demands are particularly brutal, as guests expect immediate responses to everything from Wi-Fi troubleshooting during late-night arrivals to emergency lockouts during Columbus State University events, while owners struggle to maintain professional response times across multiple time zones and personal commitments. Maintenance issues in Columbus's humid subtropical climate—from HVAC failures during sweltering Georgia summers to plumbing problems exacerbated by the area's aging infrastructure—require immediate professional intervention that self-managing owners simply cannot coordinate effectively while maintaining their day jobs. Without full-service property management handling these complex operational demands, even well-intentioned owners find their properties accumulating negative reviews, experiencing extended vacancy periods, and generating stress rather than the passive income they envisioned, making professional management not a luxury but an absolute necessity for maintaining competitive 5-star ratings in Columbus's increasingly sophisticated vacation rental market.
Attractions and Amenities
Columbus, Georgia's tourism centers around the National Infantry Museum and Soldier Center, the historic Riverwalk along the Chattahoochee River, the thriving downtown district with its restaurants and entertainment venues, and Callaway Gardens just across the state line, making specific property amenities crucial for maximizing guest satisfaction and revenue. Properties serving visitors to the National Infantry Museum should offer military discounts, early breakfast options for museum opening times, and educational materials about local military history, while those targeting Riverwalk visitors need secure bike storage, outdoor gear cleaning stations, and quick access to walking trails and water activities. Downtown district guests require high-speed Wi-Fi for business travelers and food enthusiasts sharing experiences, late-night check-in capabilities to accommodate evening entertainment schedules, and partnerships with local restaurants for dining recommendations and potential discounts. For guests visiting Callaway Gardens, properties must provide family-friendly amenities like cribs and high chairs, outdoor equipment storage for hiking and nature activities, picnic supplies, and flexible check-out times to accommodate full-day garden visits, while all properties benefit from offering detailed local attraction guides, shuttle services or easy parking, and seasonal amenities that align with the area's year-round outdoor recreation opportunities and military heritage tourism.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573