Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Calistoga, California

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Calistoga, California Short Term Rental Overview

Airbnb Market
Calistoga presents an exceptional short-term rental investment opportunity driven by its position as Napa Valley's premier wellness destination, where luxury vacation rental properties consistently achieve average daily rates 40-60% higher than comparable California markets due to concentrated demand from affluent wine tourists and spa visitors. The city's limited inventory of just over 2,800 total housing units, combined with strict new construction regulations preserving the area's boutique character, creates a supply-constrained environment that enables property owners to command premium nightly rates averaging $400-800 depending on property size and amenities. Revenue potential is further amplified by Calistoga's year-round appeal, with peak wine harvest season (September-November) and summer spa tourism generating occupancy rates exceeding 85%, while shoulder seasons maintain steady 65-70% occupancy due to the destination's thermal springs and proximity to world-class wineries. Properties within walking distance of Lincoln Avenue's dining and tasting rooms demonstrate particularly strong performance metrics, with many owners reporting annual gross revenues of $80,000-150,000 for well-appointed 2-3 bedroom homes, representing gross yields of 8-12% that significantly outperform traditional long-term rental returns in this high-value real estate market.
Short Term Rental Regulations
Calistoga's short-term rental regulations involve a complex web of city permits, zoning compliance requirements, transient occupancy taxes, and operational restrictions that can change without warning, leaving property owners vulnerable to significant fines, legal action, and forced closure of their rental operations if they fail to maintain proper licensing or inadvertently violate evolving municipal codes. The city requires specific permits, regular renewals, adherence to occupancy limits, parking requirements, and noise ordinances, while also mandating proper tax collection and remittance—all of which can be overwhelming for individual owners to navigate and maintain compliance with as regulations shift. However, when you partner with a professional short-term rental management service, you can rest assured that experienced professionals handle all aspects of licensing, permit renewals, tax collection and remittance, regulatory monitoring, and legal compliance on your behalf, protecting your investment and ensuring your property operates within all current local requirements while you enjoy the income without the stress of regulatory management.
Occupancy Rates
Calistoga's Airbnb market experiences distinct seasonal patterns with peak occupancy rates typically occurring during harvest season (September-October) and summer months (June-August) when wine tourism, spa visits, and outdoor activities drive demand to 80-90% occupancy levels. The shoulder seasons of late fall through early spring (November-March) see significantly lower occupancy rates of 40-60% as cooler weather and reduced tourist activity impact bookings, while late spring (April-May) represents a moderate recovery period. Professional revenue management becomes crucial during these fluctuations, requiring sophisticated dynamic pricing strategies that adjust rates based on local events like harvest festivals, spa promotions, and weather patterns to maximize revenue during peak periods while maintaining competitive pricing during slower months. Effective revenue management systems must account for Calistoga's unique position in Napa Valley, balancing premium pricing during wine country's high season with strategic rate reductions and extended-stay incentives during winter months to sustain year-round occupancy and prevent significant revenue losses during the inevitable seasonal downturns.
Vacation Rental Management
Managing a vacation rental in Calistoga presents unique operational challenges that can quickly overwhelm property owners and damage their reputation. Guest turnover in this wine country destination requires precise coordination between housekeeping teams, maintenance crews, and check-in logistics, often complicated by same-day turnovers during peak harvest season when availability is scarce and guests expect flawless transitions. The 24/7 communication demands are particularly intense, as visitors frequently need immediate assistance with everything from hot tub malfunctions to wine tour recommendations, and any delayed response can result in negative reviews that devastate bookings in this reputation-driven market. Maintenance issues become especially problematic due to Calistoga's remote location, aging infrastructure, and the wear-and-tear from constant guest use, requiring relationships with reliable local contractors who understand the urgency of vacation rental repairs and can respond quickly to preserve guest experiences. Without professional property management handling these complex moving parts, owners find themselves constantly reactive rather than strategic, struggling to maintain the consistent 5-star service standards that command premium rates in Calistoga's competitive luxury market, ultimately transforming what should be passive income into a demanding second job that compromises both profitability and guest satisfaction.
Attractions and Amenities
Calistoga's tourism centers around four primary attractions: the world-renowned hot springs and spas like Calistoga Hot Springs and Indian Springs Resort, the prestigious Napa Valley wineries including Schramsberg and Castello di Amorosa, the scenic hiking trails of Bothe-Napa Valley State Park and Mount Saint Helena, and the charming downtown district with its boutique shops and farm-to-table restaurants along Lincoln Avenue. To effectively serve guests visiting these destinations, properties must offer specific amenities including outdoor hot tubs or spa facilities to complement the thermal spring experience, wine storage and refrigeration for purchased bottles, corkscrews and proper glassware for in-room tastings, early breakfast options or grab-and-go snacks for hikers departing at dawn, secure bike storage for cycling between wineries, high-speed Wi-Fi for sharing scenic photos and researching dining reservations, and concierge services to book spa treatments and wine tours. Additionally, properties should provide comfortable outdoor seating areas for evening wine enjoyment, maps and recommendations for hiking trails, and late check-in options to accommodate guests returning from extended wine country excursions, as these targeted amenities directly address the specific activities that draw visitors to Calistoga and significantly impact guest satisfaction and repeat bookings.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573