Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Atlanta, Georgia

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Atlanta, Georgia Short Term Rental Overview

Airbnb Market
Atlanta's short-term rental market presents exceptional revenue opportunities for property owners, with average daily rates ranging from $120-180 depending on proximity to key attractions like the Georgia Aquarium, World of Coca-Cola, and Mercedes-Benz Stadium. The city's robust convention calendar, anchored by the Georgia World Congress Center hosting over 1.4 million visitors annually, creates consistent demand that enables occupancy rates of 65-75% for well-positioned properties. Atlanta's strategic location as a major airline hub through Hartsfield-Jackson International Airport generates substantial business traveler demand, while the booming film and television industry—earning Georgia the nickname "Hollywood of the South"—brings extended-stay production crews seeking furnished accommodations. Properties in neighborhoods like Midtown, Virginia-Highland, and Old Fourth Ward command premium rates due to walkability to entertainment districts and public transit access via MARTA, with successful hosts reporting annual revenues of $35,000-55,000 for one-bedroom units and $50,000-80,000 for larger properties. The city's relatively affordable real estate prices compared to coastal markets, combined with Georgia's business-friendly regulatory environment and growing population of young professionals, create an optimal investment climate where property appreciation and rental income converge for maximum returns.
Short Term Rental Regulations
Atlanta's short-term rental regulations are intricate and constantly evolving, with the city requiring specific permits, business licenses, and compliance with zoning restrictions that vary significantly by neighborhood, while property owners must also navigate occupancy limits, safety requirements, tax obligations including hotel/motel taxes, and potential homeowner association restrictions that can result in substantial fines, legal action, or forced closure of rental operations if not properly managed. The complexity of these overlapping municipal, county, and state requirements, combined with frequent regulatory updates and enforcement actions, creates significant liability exposure for property owners who attempt to handle compliance independently. However, professional short-term rental management services eliminate these risks by maintaining current knowledge of all applicable regulations, securing and renewing necessary permits, ensuring proper tax collection and remittance, conducting required safety inspections, and providing ongoing legal compliance monitoring, allowing property owners to generate rental income with complete peace of mind while avoiding costly violations and legal complications.
Occupancy Rates
Atlanta's Airbnb market experiences distinct seasonal fluctuations with peak occupancy rates typically occurring during spring (March-May) and fall (September-November) when the city's mild weather attracts leisure travelers and major events like the Atlanta Dogwood Festival and various conferences drive demand. Summer months see moderate occupancy as families vacation and business travel continues, while winter represents the slowest shoulder season with December and January showing the lowest occupancy rates due to reduced leisure travel and fewer corporate events. Professional revenue management becomes crucial during these cycles, requiring hosts to implement dynamic pricing strategies that maximize rates during high-demand periods like spring break, college football season, and major conventions at the Georgia World Congress Center, while strategically lowering prices during slower winter months to maintain competitive occupancy levels. Successful Atlanta Airbnb operators must continuously adjust their pricing based on local events, weather patterns, and market competition, often increasing rates by 20-40% during peak seasons and offering discounts of 15-25% during shoulder periods to ensure consistent bookings and optimize annual revenue despite the city's inherent seasonal demand variations.
Vacation Rental Management
Managing a vacation rental in Atlanta presents formidable operational challenges that can quickly overwhelm property owners attempting to self-manage their investments. Guest turnover in this bustling metropolitan market demands precise coordination between housekeeping teams, maintenance crews, and guest communications, often requiring same-day turnarounds during peak convention seasons and major events like Dragon Con or SEC Championship games. The 24/7 communication demands are particularly intense in Atlanta's diverse tourism landscape, where international guests across multiple time zones expect immediate responses to inquiries about everything from airport transportation to local restaurant recommendations, while emergency situations like HVAC failures during Georgia's sweltering summers or security concerns in various Atlanta neighborhoods require instant professional intervention. Maintenance challenges are amplified by the city's aging infrastructure, unpredictable weather patterns that can cause sudden plumbing or electrical issues, and the need for specialized local vendor relationships to address everything from historic home quirks in Virginia-Highland to modern high-rise systems in Midtown. Without full-service property management, owners find themselves trapped in a cycle of reactive crisis management rather than proactive hospitality excellence, ultimately compromising their 5-star ratings as guests experience delayed responses, subpar cleaning standards, and unresolved maintenance issues that professional management companies prevent through systematic processes, established vendor networks, and round-the-clock guest support infrastructure essential for thriving in Atlanta's competitive short-term rental market.
Attractions and Amenities
Atlanta's tourism centers around four major attractions that drive visitor demand: the Georgia Aquarium (one of the world's largest aquariums), the World of Coca-Cola museum, the Martin Luther King Jr. National Historical Park, and the bustling Midtown district with its high-rise hotels and business centers. To maximize revenue from guests visiting these attractions, properties must offer specific amenities that cater to these tourism patterns: high-speed Wi-Fi and dedicated workspace areas for business travelers attending conferences in Midtown's convention centers, family-friendly features like cribs, high chairs, and spacious common areas for families spending full days at the aquarium and Coca-Cola museum, convenient parking or proximity to MARTA public transit since these attractions are spread across downtown and require efficient transportation, early breakfast options or grab-and-go snacks since most attractions open early and families want to maximize their time, and climate-controlled comfort with strong air conditioning given Atlanta's humid summers when outdoor walking between historical sites can be exhausting. Properties that align these specific amenities with Atlanta's unique mix of family entertainment, historical tourism, and business travel will capture higher occupancy rates and command premium pricing from guests who prioritize convenience and comfort while exploring the city's diverse attractions.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

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Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573