Short Term Rental
Management

Surge offers local full service vacation rental management for busy vacation rental owners and Airbnb hosts in Alcoa, Tennessee

Schedule a Call

Alcoa, Tennessee Short Term Rental Overview

Airbnb Market
Alcoa, Tennessee presents an exceptional short-term rental investment opportunity driven by its strategic proximity to Great Smoky Mountains National Park, which attracts over 12 million visitors annually, and the thriving Knoxville metropolitan area just 15 miles north. Property owners can capitalize on average daily rates ranging from $120-180 for well-positioned rentals, with occupancy rates consistently exceeding 70% during peak seasons due to limited hotel inventory in the immediate area and high demand from both leisure travelers seeking mountain access and business travelers visiting the region's major employers including Alcoa Corporation and McGhee Tyson Airport. The market benefits from year-round revenue streams, as properties serve outdoor enthusiasts during spring through fall months while capturing winter visitors drawn to nearby Dollywood and Gatlinburg attractions, typically generating 15-25% higher returns than traditional long-term rentals. With median home prices remaining below $200,000 and the area experiencing steady tourism growth of 8-12% annually, investors can achieve cash-on-cash returns of 12-18% while building equity in an appreciating market that shows no signs of saturation given the expanding regional tourism infrastructure and limited competing short-term rental supply.
Short Term Rental Regulations
Short-term rental regulations in Alcoa, Tennessee involve a complex web of local zoning ordinances, business licensing requirements, and tax obligations that can change without warning, leaving property owners vulnerable to costly fines, legal action, or forced closure of their rental operations if they fail to maintain proper compliance. The city's permitting process requires navigating multiple departments, understanding occupancy limits, parking requirements, and safety standards, while also staying current with Tennessee state tax collection duties and local lodging taxes that must be remitted on strict schedules. Professional short-term rental management services eliminate these compliance risks entirely by handling all licensing applications, permit renewals, tax filings, and regulatory updates on your behalf, ensuring your property operates legally and profitably while you avoid the stress and potential financial penalties of managing these complex requirements yourself.
Occupancy Rates
Airbnb occupancy rates in Alcoa, Tennessee experience significant seasonal fluctuations, with peak tourist seasons occurring during summer months (June through August) when families visit nearby Great Smoky Mountains National Park and fall foliage season (September through October) when leaf-peeping drives high demand, typically achieving occupancy rates of 75-85%. The slower shoulder seasons include late winter through early spring (January through March) and late fall (November through December), when occupancy can drop to 40-55% as outdoor recreation diminishes and tourist activity wanes. Professional revenue management becomes essential during these periods, utilizing dynamic pricing strategies that automatically adjust rates based on local events, weather patterns, and competitor pricing to maximize revenue per available night while maintaining competitive positioning. Effective revenue management in Alcoa requires sophisticated pricing algorithms that can capitalize on sudden demand spikes from Dollywood events, University of Tennessee football games, and seasonal festivals while strategically lowering rates during slower periods to attract budget-conscious travelers and maintain cash flow, ultimately enabling property owners to achieve year-round occupancy rates of 65-70% despite the market's inherent seasonality.
Vacation Rental Management
Self-managing a vacation rental in Alcoa, Tennessee presents formidable operational challenges that can quickly overwhelm property owners and damage their investment returns. The constant guest turnover demands precise coordination of cleaning crews, maintenance teams, and supply restocking between bookings, often with just hours between checkout and check-in times, while Alcoa's proximity to Great Smoky Mountains National Park creates unpredictable seasonal demand spikes that strain scheduling capabilities. Managing 24/7 guest communication becomes particularly demanding when dealing with travelers from different time zones who expect immediate responses to questions about local attractions, emergency situations, or property issues, requiring owners to be perpetually available or risk negative reviews that can devastate bookings in this tourism-heavy market. Maintenance challenges are amplified by Alcoa's humid subtropical climate, which accelerates wear on HVAC systems, creates moisture-related issues, and demands frequent deep cleaning, while finding reliable local contractors who can respond quickly to urgent repairs during peak tourist seasons proves increasingly difficult and expensive. Without professional property management handling these complex operational demands, owners frequently find themselves sacrificing their personal time, compromising guest experiences through delayed responses or inadequate maintenance, and ultimately watching their property's reputation and revenue potential deteriorate in a market where even minor service lapses can result in damaging reviews that take months to overcome.
Attractions and Amenities
Alcoa's primary tourist attractions center around the Great Smoky Mountains National Park access points, McGhee Tyson Airport proximity for gateway travelers, the historic Alcoa City Beach and Little River recreational area, and the nearby Maryville College cultural events, creating distinct accommodation needs that property owners must address to capture maximum revenue. Guests visiting the Smokies require properties equipped with hiking gear storage, mudroom facilities for dirty boots and equipment, hot tubs or jacuzzis for post-hike recovery, and early breakfast options to accommodate dawn trail departures, while airport travelers need 24-hour shuttle services, luggage storage, blackout curtains for varied sleep schedules, and high-speed Wi-Fi for business connectivity. Visitors to Little River and Alcoa City Beach demand properties with outdoor gear rental or storage for kayaks and fishing equipment, poolside amenities, grilling facilities, and family-friendly spaces with game rooms or recreational areas. Cultural visitors attending Maryville College events require elegant common spaces suitable for pre-event gatherings, concierge services for event information and transportation, premium linens and furnishings that appeal to educated travelers, and flexible check-in/check-out times to accommodate varying event schedules, making these specific amenities essential investments rather than optional upgrades for maximizing occupancy rates and premium pricing in Alcoa's diverse tourism market.

Why choose Surge?

Surge is local Airbnb management that’s reliable, affordable and the best for your property.
Cost
Guest communications
Host Communications
Insurance
Contract
Cost
Starting at 15% fee
Guest communications
Guest response within 10 minutes, 24 hours a day
Host Communications
Designated host call in phone line
Insurance
Full damage protection for every reservation
Contract
No annual agreements
Other Property Mangers
Cost
25-40% fee
Guest communications
Sporadic guest communications
Host Communications
Bot response assistants
Insurance
Unreliable insurance coverage
Contract
Contract lock-ins

Understand Your STR Income

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Surge is geared towards maximizing potential

Be at ease with the knowledge that your vacation rental is being optimized to its fullest potential.
30%
In gross revenue
150 M
Potential guests
4.9
Superhost status
7+
Booking platforms
1
Property manager
The house was great. It accommodated our large group nicely. The owner was responsive and checked in on us throughout the trip. The gate around the home added privacy and security. The beds were comfortable as well. Extra linen, towels and washcloths. We are looking to book this home in the future!
Airbnb Guest Hosted by Surge
Head of Design, Layers
We really appreciated Surge. He was responsive, attentive, and went above to make sure our stay was seamless. You can tell he takes pride in providing a clean/organized place. Everyone loved the pool table and shuffleboard. This place is also very close to great restaurants. The place we went to had the best catfish. Would definitely rent from Surge again!!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Our group really enjoyed our long weekend stay here! The property was very clean and spacious but also provided some privacy to accommodate our large family. Surge was responsive when we reached out to them and also accommodated an early check-in. We felt secure given that the property was gated and had smart locks on both entry doors. We strongly recommend this property and would love to stay here again!
Airbnb Guest Hosted by Surge
Head of Design, Layers
My family and I were here for my daughter’s graduation from UofH. Surge was very upfront, kept us informed and accommodating. The place was clean and fit my entire family comfortably. We have already made plans to come back. Great location, private and safe environment. Would highly recommend! Thank you Surge for making this stay memorable and stress free for our family!
Airbnb Guest Hosted by Surge
Head of Design, Layers
Great stay that accommodated all our needs for a successful for trip to Houston, i hope to Book in the coming future.
Airbnb Guest Hosted by Surge
Head of Design, Layers
The host was great, he responded quickly when needed and checked in on us from time to time throughout the whole day. He was awesome and the place was great for my family of 16. Definitely will book with him in the future.
Airbnb Guest Hosted by Surge
Head of Design, Layers

Frequently asked questions

Everything you need to know about the product and billing.
Does Surge Property Management allow pets in its short term rentals?
Surge Property Management leaves that decision to the property owner. While allowing pets can be a big perk for some guests, Surge does not have any requirements for the property owner to allow it. Service animals are a different case. Surge is prohibited to refuse a reservation, charge pet fees, hold guests to different rules, apply differential treatment or use discriminatory language if a guest is accompanied by a service animal. A guests service animal must not be out of control, un-housebroken, left alone at the listing without prior approval, allowed into areas that are considered unauthorized by the guest and allowed in a public space without being harnessed, leashed, or tethered and not under the guests control.
Do I get access to an owner portal?
Surge Property Management has a tech leading owner portal to keep its property owners in the loop, instead of on the outside looking in. In the owner portal you can reserve days for personal use, see pending reservations, nightly pricing rates, owner statements, expense receipts, guest messaging and more!
Do you screen the guests that are staying in my property?
Our intelligent Guest Screening technology allows us to screen vacation rental guests before they enter your property, making it easier to keep bad guests out. We proactively assess the risk posed by each guest, through legal, non-discriminatory checks. Guests will be asked to submit some personal details including their name, date of birth, physical home address and contact details. We then verify by having the guest take a live selfie and submit a photo of their ID(either a drivers license or passport). This information will then be processed to determine the true identity of your guest, including whether the ID is fraudulent and if the provided details match those on the ID. This process will generate a risk report for us to review before the guest arrives.
Do you provide insurance for guest damages?
We partner with the premier provider of short term rental protection also offering guest screening and comprehensive insurance coverage. Our partner brings confidence and peace of mind to both Surge Property Management and its clients(homeowners). Our third party partner has protected over 60 billion in homeowner liability coverage and 1 million guest nights. Ask your Surge sales representative for more details.
What happens if there is guest damage to my property?
Each guest is required to make a $500 security deposit. Any damage above $500 we are able to document, submit, and follow a claim through on your behalf with our short term rental insurance partner covering up to $5,000,000.
How does Surge compare to a national provider like Vacasa?
While both Surge and Vacasa both have a full service model designed to be hands off from the property owner, Surge stands out above the rest by being more intentional and selective with the properties we decide to accept into our management portfolio. This allows us to give the required attention to the properties we manage instead of just "setting it and forgetting it" like the other property managers do. Once you go onboard with them you just become another number.
Does Surge handle the maintenance of the vacation rental?
Yes, Surge is able to handle any property maintenance(including hot tub & pool) for your property. We have a large network of service providers, additionally, if you have a preferred vendor we can assign and coordinate maintenance with them as well.
What services does Surge Property Management offer?

Surge is a full-service property manager and provides the following service to property owners:

  • Listing creating and management across multiple channels
  • Calendar management
  • Cleaning
  • Laundry
  • Restocking
  • Maintenance
  • Dynamic Pricing
  • Lock automation
  • Guest Portal
  • Owners Portal
  • Listing optimization
  • Photography
  • 24/7 guest communication
  • Check-in/out support
  • and more!
Is Surge Property Management a Superhost on Airbnb?
Yes, Surge Property Management is a Superhost on AirBNB. Airbnb defines a Superhost as a Host who goes above and beyond to provide excellent hospitality. Guests can easily identify a Superhost from the badge that appears on their Airbnb listing and profile. Superhosts have more visibility and earning potential.
How and when do I get paid?
Surge Property Management initiates ACH payment to its property owners once a month by the 10th day of the next month. Along with the ACH deposit sent to you, you also receive a highly detailed statement for review.
Are there any hidden fees?
Surge Property Management has the most transparent pricing in the industry. Our property owners are our Partners in business which is why we hold transparency at a very high standard. With your monthly statements you will be able to trace every dollar from when the guest paid for their reservation to when it was deposited into your bank account. Contact your Surge sales rep for a personal walk through of our statement structure.
Can I still use my property?
Yes of course. The biggest perk of a vacation rental is still retaining personal use of the property for your personal use. Inside of our Owner’s Portal you can reserve days for personal use.
How do you market my property?

We list your property on the major platforms like Airbnb, VRBO, Booking.com, Google Vacation rentals and more! We also allow direct bookings very popular among returning guests. Our integration technology is second to none and was awarded the following:

  • Airbnb Preferred + Software Partner
  • VRBO Elite Partner
  • Booking.com Premier Connectivity Partner
How do you handle complaints or disputes?
We aim to resolve issues quickly and fairly, protecting both the guests and the property owner’s interests. We mediate disputes and ensure a smooth resolution process.
How do I get started with your service?
Contact us to schedule a consultation. We'll discuss your property, our services, and how we can help you achieve your rental goals.
How do you handle waste management?
We coordinate with local services to ensure proper waste disposal and recycling, maintaining cleanliness and environmental responsibility.
What safety measures do you implement?
We ensure the property has functional smoke detectors, carbon monoxide detectors, fire extinguishers, and complies with all local safety regulations.
What does Surge’s full service property management mean?
Surge's comprehensive property management service allows property owners to be completely hands-off with the daily operations of their Airbnb properties. Surge takes care of all the daily tasks, including listings, guest interactions, cleanings, restocking, and maintenance, ensuring a stress-free experience for the property owner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch
(713) 853-9573